Absa Group Ltd

Banking + 2 more

Specialist Process Engineer

Job details

Contract Type

Description

Knowledge, Experience & Competence

Essential:

  • Deep expertise in business process modelling, quality assurance, and repository governance within large, regulated organisations.

  • Demonstrated experience operating as a subject‑matter expert for process architecture platforms (e.g. OrbusInfinity / iServer / Aris or similar).

  • Strong track record of designing controls, enablement models, and governance mechanisms rather than only executing defined procedures.

  • High credibility in influencing without authority and engaging senior technical and business stakeholders.

  • Strong coaching, facilitation, and stakeholder‑engagement skills.

Advantageous:

  • Experience contributing to enterprise remediation programmes.

  • Exposure to workflow automation and control design using low‑code or automation tooling (e.g. Power Automate).

  • Strong appreciation of operational risk, audit, and regulatory expectations in financial services.

KPIs

  • Success is measured through governance maturity, reduced rework, improved audit outcomes, and sustainable capability uplift, rather than task throughput alone.

Work Experience

  • 2-4 years’ experience in a similar role

Education

Diploma / bachelor’s degree in Information Technology, engineering or related field.


Responsibilities


  • Serve as an authoritative specialist on process modelling quality, metadata integrity, and publication governance across OrbusInfinity, SharePoint, and related repositories.

  • Define, enforce, and continuously improve quality assurance controls across modelling, quality review, publishing, and unpublishing processes.

  • Exercise professional judgement to determine readiness of process artefacts for publication and removal, balancing speed of delivery with governance, risk, and audit requirements.

Repository Integrity & Risk Mitigation

  • Own the specialist oversight of data accuracy, completeness, and consistency within enterprise process repositories, including remediation of legacy and migrated content.

  • Identify systemic quality, governance, and control weaknesses and design preventative measures to mitigate operational, compliance, and audit risk.

  • Ensure alignment between modelling tools, publication sites, and supporting metadata to maintain trusted “single‑source‑of‑truth” process information.

Platform Enablement & Capability Development

  • Act as an enablement resource for business units by designing and delivering targeted coaching, training, and support interventions for modellers and Quality Reviewers.

  • Develop authoritative guidance material, standards artefacts, and support aids that reduce dependency on central teams and improve modelling maturity at scale.

  • Mentor Quality Reviewers and key stakeholders, addressing capability gaps while reinforcing accountability for process quality and ownership.

Workflow Design, Automation Enablement

  • Lead contribution to publishing and unpublishing workflow design & maintenance, including collaboration with engineering and platform teams on automated governance controls.

  • Identify and assess opportunities for workflow optimisation and automation that enhance control effectiveness and operational efficiency.

Stakeholder Influence & Operational Assurance

  • Partner with Enterprise Architecture, governance forums, and platform teams to shape enterprise‑wide process governance practices.

  • Maintain transparent reporting and oversight of publishing and unpublishing activity to support informed decision‑making and audit readiness.

  • Final specialist sign‑off authority on process quality and publication readiness within defined governance frameworks.

  • Recommend changes to standards, controls, workflows, and enablement approaches where quality or risk thresholds are not met.

  • Escalate material governance or integrity risks but independently resolve complex operational and quality issues.


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