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Aga Khan Academy Mombasa

Education + 1 more

Student Support Services Coordinator

Closed for applications

Posted: 12 Jan 2026

Apply by: 31 Jan 2026

Expired

Job details

Contract Type

Description

The requirements

  • Develop and implement inclusive education practices across PYP, MYP, and DP.
  • Coordinate with IB coordinators to arrange access and accommodations.
  • In collaboration with the Head of Academy, recruit well-qualified individuals to join the Student Support department.
  • Give feedback to, and be involved in the appraisal of, members of the Student Support department.
  • Maintain confidentiality and observe data protection guidelines.
  • Collaborate on transition programs for students moving between PYP, MYP, and DP stages.
  • Promote the Learner Profile through student services initiatives.
  • Ensure compliance with IB guidelines, school policies, and local regulations.
  • Prepare reports for leadership and accreditation purposes.



  • Lead the student support department including Counselors, Learning Support specialists, English Language support specialists, and Bangla Language Support specialists (Junior School only).
  • Undertake the role of School Safeguarding Focal Point (often known as Child Protection Officer).
  • Follow safeguarding protocols in conjunction with the Country Safeguarding Lead and the Head of Academy.
  • Identify and assess students with diverse learning needs in collaboration with teachers, counselors, and parents.
  • Design the academic support for students with diverse learning needs to access the mainstream curriculum and classroom.
  • Create a student support register that provides information to learning support specialists and all teachers regarding the individual needs of students with identified learning needs.
  • Coordinate Personalised Learning Plans (PLPs) and Student Support Plans for students with learning differences, language acquisition needs, or special needs.
  • Liaise with external agencies to understand any formal diagnoses, and create any appropriate partnerships.
  • Provide professional development to all teachers so that they are equipped to differentiate for the needs of all students in their care.
  • Offer guidance to teachers on best practices in inclusive education and Universal Design for Learning (UDL).
  • Implement the Multi-Tiered System of Support (MTSS) model across the school.
  • Build a collaborative culture where all educators support the comprehensive student support system.
  • Collaborate with Junior School and Senior School leadership to ensure that students are well supported throughout their time at the Academy.
  • Maintain well-organised documentation that records student development.
  • Monitor implementation dependability and make data-informed adjustments to programs and services to ensure optimal effectiveness.
  • Coordinate assessment processes that distinguish between language acquisition needs and exceptional learning needs.
  • Communicate effectively with parents, keeping them informed of progress and ways to support learning at home.
  • Review and update Academy policies related to inclusion, student support and safeguarding.
  • Assist in the Admissions process for any student with support needs.
  • Champion the creation of an inclusive learning environment across the Academy.
  • Facilitate Student Support Team (SST) meetings and case conferences.


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