Telesales Executive

Qualification and Experience Requirements

• Diploma or Bachelor’s degree in Business Administration, Marketing, Sales, Real Estate or any related field
  
• Professional sales training or certification is an added advantage
  
• Membership to a professional body.
  
• At least 2 – 3 years’ experience in telesales, call center sales or real estate sales
  
• Proven track record of achieving or exceeding sales targets
  
• Experience working with CRM system and customer databases
  
• Strong persuasion, negotiation and closing skills
  
• Ability to work under pressure in a target driven sales environment
  
• Ability to collaborate effectively with marketing teams and BDM teams
  

Competency Requirements

• Strong sales, negotiation and persuasion skills
  
• Excellent verbal communication and presentation skills
  
• Customer relationship management skills
  
• Ability to influence customer decision making and close sales
  
• High resilience and ability to work under pressure
  
• Strong organizational and time management skills
  
• Team collaboration and interpersonal skills
  
• Attention to details and strong record keeping abilities
  
• Computer skills: Microsoft Word, Microsoft Excel, Adobe, PowerPoint.
  

• Lead Generation and Prospecting – Identify and reach out to potential customers through outbound calls and follow ups and marketing leads in order to generate new sales opportunities and qualified prospects
  
• Sales Conversion and Revenue Generation – present company property investment opportunities to prospects, handle customer objections and guide clients through the buying process to achieve sales closures
  
• Customer Relationship Management: build and maintain strong relationships with prospects and existing clients through consistent engagement, follow-ups and professional customer service
  
• Sales Reporting and CRM Management: Maintain accurate records of calls, sales activities and customer interactions in the CRM system and prepare daily, weekly and monthly telesales reports
  
• Coordination with sales and Marketing Team: Work closely with the sales and marketing teams to support lead generation campaigns, schedule site visits and ensure seamless customer onboarding
  
• Standards and compliance: Ensure adherence to company sales policies operational procedures and ethical selling practices.
  
• Any other responsibilities assigned.