Underwriting Officer - Medical- Nairobi

Academic & Professional Qualifications and Experience

• Bachelor's Degree in Business or related discipline from a reputable university.
  
• Professional qualification(s) in insurance e.g. ACII, FCII, or equivalent
  
• At least five (5) years experience in insurance operations.
  

Client onboarding & membership data management

• Review of proposal forms received from clients and transfer into workable schedules
  
• Updating and reconciling client membership lists with M-Tiba
  

Policy & underwriting functions

• Update of excel schedules for debiting purposes
  
• Underwriting and debiting medical policies and endorsements
  
• Critical review and analysis of claims data to facilitate renewal terms
  
• Quote processing medical accounts
  

Reports processing for client engagement

• Preparing monthly and quarterly client review reports for engagement
  
• Preparing medical fund utilization reports to guide client replenishment
  

Finance & other administrative support

• Following up on fund deposits and ensuring timely replenishment with clients
  
• Follow up with finance for admin fee and card fees update and alignment with M-Tiba
  
• Supporting of other administrative functions withing the medical unit
  
• Ensures accuracy and efficiency in medical underwriting, facilitate review reports for client engagement, and improves our TAT on membership updates and quotes.
  
• Evaluating each risk to determine acceptability regarding classification, limits of coverage, surcharges, and pricing by using approved rating systems and company underwriting guidelines.
  
• Making entries as required properly and promptly in footprint systems to ensure the accuracy of data in relation to underwriting, aggregate exposures, and research.
  
• Understanding and complying with any reinsurance requirements to minimize risk and to deliver business plan objectives.
  
• Responding to correspondence in accordance with the mail handling procedures.
  
• Attending to enquiries from direct Clients, Brokers, and Agents.
  
• Attending to clients' complaints as per the set standard.
  
• Performing relevant duties in the absence of the Section Head.
  
• Identifying and submitting all risks that are beyond the Company’s capacity to Reinsurance Department for facultative placement
  
• Doing accounts reconciliation as requested by the Credit Control Department
  
• Signing/approving processed endorsements/Credit Notes as per the set authority limits
  
• Filling returns under various classes to the Insurance Regulatory Authority (IRA) on
  
• Identify and suggest improvements to the footprint system and other processes for improved efficiency
  
• Ensuring that Documents worked on are filed and stored within the Electronic Data Management System (EDMS) within set timelines.
  
• Ensure documents processed for new business, renewals, and endorsements are electronically dispatched within set TATs.