Non-profit + 1 more

User Experience (UX) Engineer

Location

Contract Type

Requirements

At least 3 years' experience in UX design in a busy software development organization/team
Experience with UX for mobile (Android & Apple) applications and web platforms
Visual, interaction, UX design and prototyping background
Relevant experience in User Flows, Journey Mapping and conducting collaborative workshops
Experience with at least one UX design and prototyping tool (Sketch, Figma, Adobe XD)
Experience with user stories, personas, customer journey mapping or service blueprints
Experience working with Agile Frameworks e.g. Scrum or SAFE.
Fluency in English, both written and oral.
Experience in use of project management tools such as Jira, Microsoft Projects

Champion a customer-centric approach to design and development, advocating for user/customer engagement and empathy
Ensure adoption of leading UX practices and UX processes
Develop Graphical User Interface (GUI) for multiple applications-based customer journeys and business processes
Develop customer journeys to inform UX strategies for different solutions
Develop and validate different artefacts related to UX such: wire frames, screen flows
Perform user research through qualitative enquiry, quantitative data analysis and user testing to capture user goals, needs and expectations
Collaborate with important team members on the identification of UX opportunities and UX gaps in existing solutions
Collaborate with Architects, Product Owners and Developers to implement designed solutions.

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