Wellness Lead | Teleperformance

Job Requirements

• 3 - 5 years of work experience in Operations or HR/ EAP (Employee Assistance Programme/Employee Wellness programme) with focus on health and well-being.
  
• Masters in HR, psychology, occupational health, or a comparable field of study.
  
• Leadership experience.
  
• Particularly good knowledge of English (company language at the site is English).
  
• Experience in the BPO (Business Process Outsourcing) industry and in project management is desirable.
  
• A strong talent for organizing and coordinating and mediating between stakeholders.
  
• Empathic personality with the ability to understand and reflect on the feelings of others.
  
• The drive to accomplish goals and combine multiple objectives as a personal ambition.
  
• The ability to think outside of set paths and find different solutions to different situations.
  

This role will be based in Nairobi

Key Responsibilities

• Implement relevant tools for occupational health management focusing on mental health and resiliency in cooperation with local stakeholders.
  
• Lead local research on people's well-being and ensure that employee engagement measures are well organized.
  
• Develop and optimize strategies on health-related issues, such as measurability of health & wellbeing (key performance indicators), mental health or organizational resilience.
  
• Align on-site initiatives with the wellbeing programs of our clients.
  
• Report on mental health and resilience topics at regular business meetings.
  
• Directly mentor and lead the resiliency coaches at the Nairobi site.
  
• Support and manage our Feel Good Program.
  
• Create an atmosphere in which managers and the Wellbeing & Resiliency team work well together for the benefit of all employees.