Zonal Training Manager

You would be a strong candidate if you:

• Possess 5+ years in sales training, L&D, or sales management, with 2+ years guiding trainers or field teams, in solar, electronics, telecoms, FMCG, or any agent-led distribution business.
  
• Have proven record of building training programmes that moved sales metrics, not just attendance.
  
• Demonstrate strong technical comprehension of Solar Home Systems and inverter systems; can demo and troubleshoot basics live.
  
• Are experienced managing remote teams across multiple regions, clusters, or counties.
  
• Demonstrate fluency in English and Kiswahili required; proficiency in relevant local languages is an added advantage based on customer engagement needs within the assigned zone.
  
• Possess a bachelor's degree; certifications in training, facilitation, or instructional design are a strong plus.
  
• Are willing to travel 70%+ across the assigned zone.
  

Zonal Training Strategy & Execution

• Own the zone's annual training plan, aligned to zonal sales targets, product launches, seasonality, and country-level training priorities.
  
• Set zone-wide standards for onboarding, refresher training, demo quality, pitch, load calculation, and objection handling.
  
• Deploy blended learning across the zone: classroom, field coaching, WhatsApp microlearning, and LMS content.
  
• Ensure consistent execution of train-the-trainer cycles across all Regional Mentors in the zone.
  

Sales Performance Enablement

• Partner with Zonal Business Managers (ZBMs), Regional Business Managers (RBMs), and Area Business Managers (ABMs) to diagnose skill gaps that are constraining revenue.
  
• Design targeted interventions for underperforming states/teams on prospect conversion and sale closure.
  
• Steer "License to Sell" certification for the Area Business Managers during promotional engagements.
  
• Run quarterly Zonal Sales Clinics on high-value topics: market intelligence and commercial inverter sales.
  

Content & Curriculum Management

• Translate Country and HQ training assets into zone-relevant content: customer income levels, grid reliability, local objections, industry landscape.
  
• Create zone-specific job aids: demo scripts, load calc sheets, "Top 10 Objections in" with answers.
  
• Feed field insights back to Country and HQ Product and Marketing teams: customer confusion points, market shifts, product feedback.
  
• Localize training content to zone languages, customer segments, and industry landscape.
  

Learning Evaluation & Reporting

• Own zonal training KPIs: zonal Collection Score contribution from trained cohorts, zonal 30- day activation rate, weighted-unit productivity uplift, Time-to-First-Sale, Demo Pass Rate, and % Certified CFSES.
  
• Interpret and act on zone-level reports covering Sales Productivity, Repayment Performance, Customer Retention, and Agent Attrition Trends.
  
• Submit a monthly zonal training dashboard to the Country Training Manager.
  
• Correlate training cohorts to business outcomes: sales uplift, Collection Score improvement, lower returns, and higher customer NPS.
  
• Conduct quarterly Training Needs evaluation using sales data, ABM feedback, and customer complaints.
  

Team Development

• Recruit, onboard, and performance-manage Regional Mentors (Trainers) in your zone.
  
• Run monthly train-the-trainer sessions to upskill your team on facilitation, product, and coaching.
  
• Maintain high engagement and calibration across all trainers.