Qualification and Experience

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Information Technology, or a related field.
  
• Minimum of 8+ years of hands-on consulting experience in HR technology implementations, with a primary focus on Performance Management and Goals Management systems.
  
• Proven experience with at least 3-4 full lifecycle implementations of SAP SuccessFactors Performance & Goals Management (PMGM).
  
• Active SAP SuccessFactors Performance & Goals Management Certification (latest version highly preferred).
  
• Deep functional expertise in all aspects of SuccessFactors PMGM, including goal plan templates, performance review forms, routing maps, competencies, calibration, and continuous performance management.
  
• Strong understanding of performance management methodologies, goal-setting frameworks (e.g., SMART goals, OKRs), and best practices.
  

• Client Engagement & Needs Analysis
  • Lead discovery workshops and discussions with HR, Learning & Development (L&D), and business stakeholders to thoroughly understand current performance management and goal-setting processes, pain points, and future state requirements.
    
  • Conduct detailed business process analysis, identify gaps, and propose optimal solutions leveraging industry best practices and SuccessFactors PMGM capabilities.
    
  • Translate complex business requirements into clear, actionable functional and technical specifications for PMGM configuration and process design.
    

SuccessFactors PMGM Solution Design & Configuration

• Design, configure, and implement comprehensive SAP SuccessFactors PMGM solutions, including:
  • • Goals Management: Goal plan templates, goal cascades, goal alignment, personal and team goals, goal weights, and goal sharing.
      
    • Performance Management: Performance review forms (calibration, routing, sections, competencies, ratings), performance templates, 360-degree feedback, continuous performance management, and calibration processes.
      
    • Competency Management: Integration of competencies into performance forms and development plans.
      
    • Forms & Workflows: Design of complex routing maps, approval workflows, and notification settings for performance forms.
      
    • Rating Scales: Customization of rating scales and labels.
      
    • Security & Permissions: Configure role-based permissions (RBP) to ensure data security and compliance within PMGM.
      
• Develop detailed PMGM configuration workbooks and design documents
  • Integration & Data Management
    • Define and design integration points between PMGM and other SuccessFactors modules (e.g., Employee Central, Compensation, Learning, Succession & Development) using standard connectors or custom integrations.
      
    • Lead discussions and define integration requirements with external systems (e.g., HRIS, payroll) using Integration Center or SAP Cloud Platform Integration (CPI).
      
    • Support data migration strategies, including data cleansing and loading activities for performance and goal data
      
  • Testing & Quality Assurance
    
  • Develop comprehensive test plans, scenarios, and scripts for PMGM functionalities
    

• • Lead and execute unit testing, integration testing, and support User Acceptance Testing (UAT).
    
  • Manage defect identification, tracking, and resolution to ensure solution quality and accuracy
    
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  • Training & Change Management
    
  • • Develop detailed training materials and deliver effective training sessions for HR administrators, managers, and end-users on PMGM processes and functionalities.
      
    • Support change management activities to ensure successful adoption of new PMGM processes and technologies.