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Customer support, client care Jobs for Entry and Basic-level in Nigeria

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Call Verification Officer

Lagos • Nigeria

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Profession (Financial Services, Entry and Basic-level)

Accounting, finance, banking, insurance,Business, strategic management,Customer support, client care,Information technology, software development, data,Installation, maintenance, repair,Sales, marketing, promotion,

Industry (Customer support, client care, Entry and Basic-level)

Financial Services,Retail, wholesale, FMCG,

Seniority (Customer support, client care, Financial Services)

Entry and Basic-level,

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Nigeria/Lagos/Customer support, client care

Financial Services

Call Verification Officer

Lagos • Nigeria

Job details

Location

Lagos • Nigeria

Contract Type

Description

Strong verbal communication and interpersonal skills
High level of attention to detail
Ability to work effectively in a hybrid environment
Basic computer proficiency (MS Office, CRM tools, etc.)
Prior experience in customer service, call center operations, or verification roles is an added advantage

Responsibilities

Conduct outbound calls to verify customer information and documentation
Perform prequalification checks based on defined criteria
Accurately document call outcomes and customer responses
Escalate discrepancies or red flags identified during calls
Maintain a high level of professionalism and customer service
Support the onboarding and verification process as required

Tags

Customer support, client care Financial Services Entry and Basic-level Nigeria

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