Failure Analysis Engineer, Lagos (Nigeria)

Bachelor’s degree or its equivalent, major in Electrical Engineering, Electronic Engineering, or a related field.
Good Assessment and problem-solving skills with a focus on failure assessment.
Experience with inverter installation and high-voltage electrical installation.
Experience in electronic component failure assessment, familiarity with common electronic component failure modes and assessment methods.
Excellent communication and teamwork skills, able to work with multiple teams and coordinate work effectively.
Proven track record of delivering excellent results in past experiences
Familiar with the assessment skill, 5W, 8D, fishbone diagram.
Familiar with the common electronic equipment, e.g: multimeter, AC/DC power supply, oscilloscope.
Positive and proactive can-do attitude. Willing to be hands-on.
Good presentation and communication skills and able to work cross-functionally.
Be willing to visit field / customer regularly.

Perform Product and Electronic component failure assessment using appropriate tools and methods.
Regular field visit to collect / investigate / verify / resolve customer’s complaints.
Regularly maintain West-Africa troubleshooting result done by other teams (after sales team).
Assist in the critical quality risk product control, deploy immediate actions locally for mitigating the risk.
Coordinate and work with the service team for a continuous improvement troubleshooting process.
Give guidance (Qualification & Failure assessment) to the partner once claim occurs.
Provide training and guidance to ensure continuous improvement of the team's technical capabilities and knowledge.

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