Entry and Basic-level Energy, utilities, environment Jobs in Lagos, Nigeria

8

jobs

BeeBeejump International Limited

Customer Service Officer

Lagos, Nigeria

Paras Energy

Head, Health & Safety

Lagos, Nigeria

Energy Talent Company

Customer Service Representative - Benin

Lagos, Nigeria

Sun King

Marketing Associate, Products And Agent Relations

Lagos, Nigeria

Salpha Energy Limited

Social Media Marketer (NYSC)

Lagos, Nigeria

Salpha Energy Limited

Electrical Technician

Lagos, Nigeria

Osten Laboratory

Petroleum Trainee Analyst - Lagos

Lagos, Nigeria

JMG Limited

Account Officer

Lagos, Nigeria

BeeBeejump International Limited

CLOSED

After Sales Officer (Lagos)

Lagos, Nigeria

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Amaiden Energy Nigeria Limited

CLOSED

Systems Completion Engineer / Specialist III

Lagos, Nigeria

Customer Service Officer

Closing: May 21, 2024

4 days remaining

Published: May 16, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Qualifications
  • Minimum OND, HND, BSc in any related course
  • At least 1 year of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications
  • Knowledge of social media platforms
  • Knowledge of administrative procedures
  • Numeric, oral, and written language applications
  • Candidates must live close to Alausa, Ikeja (Ogba, Ikeja, Berger, Agege, Olowora)

Method of Application
Interested and qualified candidates should send their CV to: the provided email address using "Customer Service Officer" as the subject of the mail. 

Responsibilities
Qualifications
  • Minimum OND, HND, BSc in any related course
  • At least 1 year of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications
  • Knowledge of social media platforms
  • Knowledge of administrative procedures
  • Numeric, oral, and written language applications
  • Candidates must live close to Alausa, Ikeja (Ogba, Ikeja, Berger, Agege, Olowora)

Method of Application
Interested and qualified candidates should send their CV to: the provided email address using "Customer Service Officer" as the subject of the mail. 

  • We are looking for smart and active speaking customer service agents to join our team. The ideal candidate loves talking to people, is customer-centric, and proactively solves issues. You will be responsible for converting prospects to buying customers, managing customer accounts, and providing solutions to customer issues.

Duties

  • Communicate with customers via phone, email, and chat
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments, and complaints
  • Record details of actions taken
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process

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