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© Fuzu Ltd

Finance & FinTech
The Opportunity
💚 Mission-driven HR: Partner with product, design and digital lending leaders building the customer experience for millions, plus our fraud, workplaces, impact and corporate communications and marketing teams
🏆 Global recognition: Join a company named by TIME 100 as one of the world's most influential, and by the Financial Times as Africa's fastest-growing company for 5 consecutive years (2022–2026)
🚀 Scale challenges: Build credibility across a genuinely varied portfolio — creative and iterative teams like product and design sit alongside operational, market-specific, high-stakes teams like fraud and workplaces
🌱 Environmental impact: Work for a carbon-negative company that has displaced over 2 million tonnes of CO₂ emissions
What You'll Do
You'll be a trusted advisor to our product, design and digital lending leaders, aligning people strategy to product delivery and team evolution, while also owning the people agenda for fraud, workplaces, impact and corporate communications and marketing across multiple markets and operating models. It's a portfolio with unusual variety — succeeding here means switching register comfortably and building credibility with very different kinds of leaders, from a design team to a fraud operations team in the same day.
Day to day, you'll:
Support org design and change: contribute to team transformations, workforce planning and structural change across your client groups
Build capability in managers: develop the people management standard across your portfolio, from performance conversations to hiring and development
Scale and retain talent: implement approaches to attract, develop and retain product, design and analytics talent in a competitive market
Use people analytics to inform action: work with Centres of Excellence and your clients to turn data into insight and insight into action
Own employee relations: manage cases across your portfolio, working with our ER Centre of Excellence on the complex end
Embed our culture: reinforce M-KOPA's values at every touchpoint, from performance and development to feedback loops and rituals
Your Environment 💻
Reporting line: Lead People Partner, Technology — working closely together on the shared technology and product agenda, with real ownership of your own client groups from day one
Client groups: Product, Design and Digital Lending leadership, plus Fraud, Workplaces, Impact, and Corporate Communications and Marketing
Population: spans multiple markets and operating models, from globally distributed creative teams to market-specific operational teams
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