Requirements

• 7+ years of Product Management experience, with significant ownership of complex customer-facing products.
  
• Hands-on experience building and scaling retail credit or lending products.
  
• Deep understanding of unsecured lending, credit cards, overdrafts, personal loans, BNPL, or similar products.
  
• Strong understanding of customer journeys across the full lending lifecycle.
  
• Excellent product intuition supported by rigorous data analysis.
  
• Experience working closely with Engineering and Data Science teams.
  
• AI-first mindset: you're obsessed with finding practical applications of AI, not just using LLMs for writing or coding, but rethinking products, processes, and customer experiences around what AI makes possible. You constantly experiment with new tools and translate them into measurable business impact.
  

• Define and execute the product vision for your area, ensuring alignment with Kuda's broader Credit strategy.
  
• Develop ambitious product roadmaps focused on customer value, portfolio performance, and business growth.
  
• Continuously identify opportunities to unlock new lending use cases and improve existing customer journeys.
  

• Create AI-powered customer experiences and intelligent decisioning, leveraging the latest advances in AI to create faster, smarter, and more personalised lending experiences, while continuously identifying opportunities to improve how our teams build, operate, and scale products.
  
• Obsess over every step of the customer journey - from first application to final repayment.
  
• Balance customer experience with responsible lending principles.