Accountability Assistant

Required Qualifications

• Minimum of 2 years of previous experience with implementing AAP mechanisms or with monitoring and evaluation of humanitarian programs.
  
• Knowledge of MEAL and AAP Approaches and SHERE Standard
  
• Solid computer skills and competency in MS Word and Excel as a minimum.
  
• Ability to communicate key information in an easy to understand, informative and collaborative manner.
  

Information Sharing and CFM Handling Process:

• Manage Toll Free line in accordance to DRC standards
  
• Assist the MEAL Officer to develop content for CFM awareness-raising and design attractive IEC materials e.g. posters, brochures and business cards and make sure they are disseminated by all means to the public.
  
• Support regular Accountability trainings to staff and partners.
  
• With support of the CO and AO MEAL team, continually aim to improve information sharing and participation with communities, support the design and roll out of innovative methods that increase the engagement and participation of persons of concern and stakeholders.
  
• Ensures the day-to-day functions of the CFM and ensure the timely entry of all feedback received from beneficiaries/stakeholders into the CFM database.
  

General Support to DRC MEAL System:

• In collaboration with the Area team and MEAL team, closely monitor AAP materials stocks and expenditure on accountability.
  
• With the support of the MEAL Officer, provide budget forecasts on accountability lines for the budget follow up (BFU) updates.
  
• Support the MEAL Officer in the updating of a mission-wide Accountability Framework and/or relevant AAP standard operating procedures (SOPs).
  

Capacity Building:

• Coordinate and liaise with DRC staffs and partners to improve accountability practices generally and CFM accessibility for program participants, including establishing a broad understanding of the full function of the CFM amongst the communities we work with, DRC staff and partners.
  
• Support regular visits to the DRC and partners’ operation areas and ensure relevant program staff are refreshed on accountability principles by organizing CFM sessions as needed.
  
• Perform other duties as directed by MEAL Team Leader and Accountability Specialist