Administrative support

• Bachelor’s degree in Business Administration, Management, or a related field is preferred.
• Master’s degree in Healthcare Administration, Business Administration, or related field is an added advantage.

Professional Requirements

• Any administrative or healthcare-related certification is a plus (e.g., Medical Office Administration, Health Services Administration).

Experience Requirements

• 1-4 years of administrative support experience, preferably in a healthcare setting.

Operational and Office Management

• Coordinate daily administrative activities, ensuring smooth office operations.
• Manage appointment scheduling and meetings for department heads and senior staff.
• Organize and maintain office records and files, ensuring compliance with data protection regulations.
• Ensure timely ordering of office supplies and monitor inventory levels.
• Coordinate logistics for hospital events, meetings, and conferences.

Communication and Correspondence

• Serve as the point of contact for internal and external communication, both in person and via phone/email.
• Prepare, proofread, and edit correspondence such as emails, memos, and reports.
• Relay messages between different departments and ensure proper follow-up.
• Maintain effective communication with patients, families, and vendors.
• Develop and manage communication protocols for internal staff.

Financial and Budget Support

• Assist in processing invoices, tracking departmental expenses, and managing budgets.
• Provide support to senior finance staff in preparation of financial reports and documentation.
• Ensure timely payment of vendor invoices and maintain records of financial transactions.
• Assist in tracking and reconciling departmental budgets.
• Help prepare reports for audits and assist in the internal auditing process.

Scheduling and Coordination

• Support the scheduling of meetings, appointments, and surgeries for healthcare professionals.
• Coordinate with physicians, nurses, and other medical staff to ensure effective scheduling.
• Prepare necessary documentation and materials for meetings or patient visits.
• Facilitate the preparation and organization of patient intake forms and reports.
• Ensure that all documentation is properly filed and readily accessible when needed.