Analyst - Fraud Management Operations Recharge Vouchers VTU GOVT and CDR

• First degree in any related discipline
  
• Fluent in English
  

• Experience working in a medium organization
  
• Experience in Fraud Operational
  
• Analytical/policy experience
  
• Detailed investigation experience
  
• Risk evaluation and control implementation work experience
  

• Identify unknown fraud, conduct behavioral patterning analysis and provide feedback on control development and
  
• improvement.
  
• Log all fraud queries and resolutions into the fraud management logbook promptly.
  
• Identify and document requirements, conduct business and technical studies, design, develop, integrate and implement information systems business solutions.
  
• Oversee and coordinate all technical activities, and ensure all transaction and administrative documentation is recorded and available for business use
  
• Perform analytical needs for fraud operations.
  
• Recommend additional tools and methods that could be deployed in combating fraud.
  
• Develop, integrate and implement solutions to identify, quantify and report all identified revenue leakages due to fraudulent activities and information system breaches and glitches.
  
• Following up with Revenue assurance and fraud Management system vendors to maintain the operation of the RA & Fraud system
  
• Monitoring and analyzing alarms generated by the fraud management system 24 hours a day and 7days a week.
  
• Client engagement by reviewing URS (User Requirement Specification) with business owners (Customers) to identify, Collect and present appropriate evidence according to documented incident handling procedures to enable fraud prevention and detection.