Closing: May 2, 2024
This position has expiredPublished: Apr 17, 2024 (17 days ago)
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Job Summary
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Qualifications
- A minimum of a Bachelor’s Degree in Computer Science, Engineering, or any related field, or equivalent experience is required.
- At least three (3) years of related experience are required.
- Advanced knowledge of different payment systems, especially Biller (VAS) transactions, and funds transfer systems.
- Good understanding of local transfers (Interbank/Intrabank) and VAS transaction process flow.
- Good knowledge of payment system integration.
- Advanced proficiency in problem-solving, ability to investigate and address application issues.
- Technically skilled to manage and support digital payment solutions and banking applications.
- An added advantage is the effective use of database querying languages and tools to develop queries/reports and analyze business process data.
- Experienced in managing and supporting payment (fund transfers and VAS) transaction processing systems.
Responsibilities
Qualifications
- A minimum of a Bachelor’s Degree in Computer Science, Engineering, or any related field, or equivalent experience is required.
- At least three (3) years of related experience are required.
- Advanced knowledge of different payment systems, especially Biller (VAS) transactions, and funds transfer systems.
- Good understanding of local transfers (Interbank/Intrabank) and VAS transaction process flow.
- Good knowledge of payment system integration.
- Advanced proficiency in problem-solving, ability to investigate and address application issues.
- Technically skilled to manage and support digital payment solutions and banking applications.
- An added advantage is the effective use of database querying languages and tools to develop queries/reports and analyze business process data.
- Experienced in managing and supporting payment (fund transfers and VAS) transaction processing systems.
- Responsible for the availability, stability, reliability, and operation of payment systems by monitoring, supporting, and optimizing production systems and services.
- Take overall responsibility for investigating and resolving system downtime affecting the channels and payment applications.
- Provide technical support in identifying, investigating, and resolving transaction-related issues.
- Proactive monitoring of processes and transactions across different payments leading to the identification of potential glitches.
- Ensure payment channels have a stable connection with the payment service providers and provide quick responses to any channel-related issue.
- Work closely with the Operations team to suggest and recommend new initiatives that could Improve customers’ experience with the usage of our mobile application and payment system.
- Track issues and work with component teams for timely resolution of downtimes on any of the payments.
- Analyze and interpret application logs and traces in other to identify failures and resolve the identified issues.
- Taking up technical engagement with payment service providers.
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