Chief Compliance Officer

Compliance Strategy & Governance

• Develop and implement the organization's compliance strategy in alignment with corporate objectives.
• Establish and maintain an effective enterprise-wide compliance management framework.
• Advise Executive Management and senior leadership on regulatory and compliance matters.
• Promote a strong culture of ethics, integrity, and regulatory compliance throughout the organization.

Regulatory Compliance & Regulatory Engagement

• Ensure full compliance with applicable insurance laws, regulations, and regulatory directives.
• Monitor legislative and regulatory developments and assess their impact on business operations.
• Coordinate statutory filings and regulatory reporting requirements.
• Serve as the primary liaison with regulators and supervisory authorities.
• Ensure timely implementation of new regulatory requirements and recommendations.

Compliance Monitoring & Risk Management

• Develop and execute the annual compliance monitoring programme.
• Conduct compliance reviews, audits, and assessments across all business units.
• Identify compliance risks, regulatory gaps, and control weaknesses.
• Recommend and monitor corrective actions to address identified issues.
• Track remediation activities to ensure timely resolution.

AML/CFT & Financial Crime Compliance

• Lead the organization's Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) compliance programme.
• Oversee Know Your Customer (KYC) and Customer Due Diligence (CDD) processes.
• Monitor suspicious transaction reporting and sanctions screening activities.
• Ensure compliance with financial crime prevention regulations and reporting obligations.

Policy Development & Corporate Governance

• Develop, review, and maintain compliance policies, procedures, and governance frameworks.
• Ensure organizational policies remain aligned with evolving regulatory requirements.
• Promote consistent implementation of compliance policies across the business.
• Support the organization's corporate governance framework and ethical standards.

Ethics, Conduct & Compliance Culture

• Develop and administer the organization's Code of Conduct.
• Oversee whistleblowing programmes and ethics reporting mechanisms.
• Lead organization-wide compliance awareness and ethics initiatives.
• Develop and deliver annual compliance training programmes and certification exercises.

Consumer Protection & Market Conduct

• Ensure fair treatment of customers throughout the customer lifecycle.
• Monitor compliance with consumer protection regulations and market conduct requirements.
• Oversee compliance aspects of complaints management.
• Review product disclosures and marketing communications for regulatory compliance.

Third-Party & Vendor Compliance

• Conduct compliance due diligence on vendors, brokers, intermediaries, and strategic partners.
• Monitor third-party compliance with contractual obligations and regulatory requirements.
• Ensure outsourcing arrangements comply with applicable regulatory standards.

Compliance Reporting & Continuous Improvement

• Prepare periodic compliance reports for Executive Management and the Board.
• Develop compliance dashboards, Key Risk Indicators (KRIs), and management reports.
• Report emerging compliance risks, regulatory developments, and significant incidents.
• Recommend continuous improvements to strengthen the organization's compliance framework.

Incident Investigation & Data Privacy

• Lead investigations into compliance breaches and regulatory violations.
• Coordinate root cause analysis and corrective action implementation.
• Escalate significant compliance issues to Executive Management and the Board where necessary.
• Ensure compliance with applicable data protection and privacy legislation.

Requirements

Educational Qualification

• Bachelor's Degree in Law, Business Administration, Finance, Accounting, Economics, Risk Management, Insurance, or a related discipline.
• A Master's Degree or MBA will be an added advantage.

Professional Qualifications
Professional certifications in any of the following areas will be highly desirable:

• Compliance
• Risk Management
• Internal Audit
• Corporate Governance
• Legal Practice
• Insurance

Experience

• Minimum of 12 years of relevant professional experience.
• At least 6 years' experience leading a Compliance function, preferably within the insurance or financial services industry.
• Demonstrated experience engaging with regulatory authorities and implementing enterprise-wide compliance programmes.

Core Competencies

• Regulatory Compliance / Engagement & Management of Regulatory Authorities
• Enterprise Risk Management
• Corporate Governance
• AML/CFT Compliance
• KYC & Customer Due Diligence
• Ethics & Conduct Management
• Policy & Framework Development
• Consumer Protection & Data Privacy
• Compliance Monitoring & Reporting
• Leadership & Stakeholder Management
• Strategic Thinking