Chief Operating Officer (COO) - Bureau De Change

Strategic Leadership & Business Development

• Develop and implement the strategic business framework, aligned with the Boards objectives and market opportunities.
• Identify growth opportunities, revenue streams, and innovative products to enhance profitability.
• Lead market analysis and competitive intelligence to inform business decisions and expansion plans.
• Establish key performance indicators (KPIs) to measure operational success, financial performance, and market penetration.

Financial Management & Profitability Oversight

• Ensure strong financial discipline and monitor the bureaus financial performance against budgets and targets.
• Oversee cash flow, treasury operations, and currency management to optimize profitability.
• Develop strategies to achieve break-even and sustainable profits within the first year of operation.
• Provide financial reporting, analysis, and recommendations to the Board on business performance and strategic decisions.

Operations & Risk Management

• Oversee daily operations, ensuring efficiency, accuracy, and compliance with regulatory requirements.
• Ensure the bureau operates within all applicable financial, banking, and foreign exchange regulations.
• Implement robust operational controls and risk management practices to safeguard assets and business integrity.
• Lead the establishment of standard operating procedures across finance, treasury, compliance, and customer service functions.

Regulatory Compliance & Governance

• Ensure full compliance with CBN regulations, anti-money laundering (AML) standards, and other relevant statutory requirements.
• Act as the primary point of contact with regulators, auditors, and other external stakeholders.
• Maintain a culture of integrity, transparency, and accountability across the organization.

Team Leadership & Stakeholder Management

• Build, lead, and mentor a high-performing executive team, fostering collaboration, accountability, and operational excellence.
• Represent the organization to investors, partners, and stakeholders, ensuring strong professional relationships.
• Cultivate a performance-driven culture aligned with organizational values and goals.

Job Requirements

• Bachelor's degree in Accounting, Finance, Economics, or related discipline.
• Must be a chartered Accountant (ACA, ICAN, ACCA) or Chartered with CIBN.
• Professional certifications in financial management, risk management, or business leadership are an advantage.
• Minimum 10–15 years of senior management experience within the financial services sector, banking, or related industries.
• Proven experience in managing bureau de change, foreign exchange, or treasury operations.
• Track record of driving profitability and operational excellence in startup or growth-stage financial organizations.
• Experience working with Boards and managing multi-functional teams in high-stakes environments.
• Deep understanding of the financial industry, banking operations, currency markets, and bureau de change regulations.
• Financial planning, treasury management, and risk mitigation strategies.
• Regulatory compliance requirements for BDC operations, including CBN and AML standards.