Closing: May 23, 2024
4 days remainingPublished: May 8, 2024 (12 days ago)
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Job Summary
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Requirements
- Bachelor's Degree in Business Administration and its equivalent.
- Minimum of 5 years of experience managing enterprise's operations and strategies.
- Demonstrated experience of ethical leadership.
- Outstanding verbal and written skills and experience working with staff on all levels.
- Ability to make business projections three years into the future.
- Possess strength, operational proficiency, and a keen understanding of coordination, organisation, and flow.
- Should be mobile, presentable, and adept at problem-solving.
Responsibilities
Requirements
- Bachelor's Degree in Business Administration and its equivalent.
- Minimum of 5 years of experience managing enterprise's operations and strategies.
- Demonstrated experience of ethical leadership.
- Outstanding verbal and written skills and experience working with staff on all levels.
- Ability to make business projections three years into the future.
- Possess strength, operational proficiency, and a keen understanding of coordination, organisation, and flow.
- Should be mobile, presentable, and adept at problem-solving.
Job Description
- Our client is looking for a Chief Operations Officer (Male) with exceptional leadership skills and a creative approach to business.
- He/she will be responsible for leading a team of high-performing professionals towards efficiency, productivity, and effectiveness.
- The ideal candidate should have executive-level experience in operational proficiency, along with a profound understanding of coordination, organization, and business flow.
Key Duties
- Analyze internal operations and identify areas for process enhancement.
- Driving the company’s operating capabilities to surpass customer satisfaction, retention, and company goals.
- Maintain quality of work and monitor client satisfaction.
- Controlling company costs and introducing tactical initiatives to address theft and other losses.
- Assessing and implementing improved processes and new technologies and collaborating with management regarding implementing these improvements.
- Delegating responsibilities to ensure staff members grow as capable participants.
- Monitor & Manage the operations of all departments/teams; operations, logistics, inventory, sales, quality control and accounts in accordance with overall company goals.
- Monitor and ensure the company meets all daily and monthly sales targets in line with the company's annual sales revenue.
- Budget forecast and development, Profit & loss management, and minimizing costs.
- Assess, suggest and implement sustainable and viable processes/practices to develop, grow and manage the business.
- Ensure the image of the brand is maintained consistently/improved upon.
- Constantly display ethical leadership, update the team on Business performance, and encourage/motivate the team.
- Monitor and ensure that feedback collected by the frontline customer service employees is well communicated to the team.
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