Community Associate

Skill Requirements - Essential

• 3–5 years of experience in community management, events, customer experience, or related roles.
  
• Strong organisational and coordination skills with attention to detail.
  
• Excellent interpersonal and communication skills.
  
• Ability to engage and build relationships with diverse groups of people.
  
• Experience coordinating events, programmes, or community initiatives.
  
• Highly proactive with a strong sense of ownership and follow-through.
  
• Ability to manage multiple tasks in a fast-paced environment.
  
• Proficiency in:
  • Google Slides / PowerPoint
    
  • Google Sheets / Excel
    
  • Google Docs
    
  • AI Tools
    
  • BI tools such as Looker Studio, Tableau, or similar platforms.
    

• Execute community programmes, events, and engagement initiatives in line with the Community Development Playbook.
  
• Support the day-to-day operations of the ALX Lagos hub, ensuring the space is active, organised, and welcoming.
  
• Coordinate logistics for community events, workshops, and meetups, including scheduling, setup, and participant management.
  
• Manage community communication channels, including responding to member inquiries, moderating platforms, and supporting engagement.
  
• Build and maintain strong relationships with learners, alumni, and ambassadors through consistent interaction and follow-up.
  
• Support the ambassador and referral programme execution by coordinating activities and tracking participation.
  
• Capture and support user-generated content (UGC) from community activities, including testimonials, event highlights, and learner stories.
  
• Track community activity and engagement metrics, including attendance, participation, and feedback.
  
• Provide regular updates and reports on community activity to support performance tracking.
  
• Support partnerships and external engagements by coordinating logistics and ensuring smooth execution of joint activities.
  
• Collaborate with Growth, Content, and Recruitment teams to ensure community initiatives align with broader campaigns and objectives.