Database Support Officer

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
  
• Relevant certifications (e.g., Oracle Certified Professional, Microsoft Certified: Azure Database Administrator) are an added advantage
  
• Minimum of 4-5 years of experience in database administration or a similar role.
  
• Proven experience in managing and supporting databases in a financial institution or similar environment.
  
• Experience with performance tuning and query optimization.
  
• Strong knowledge of database systems (e.g., SQL Server, Oracle, MySQL).
  
• Proficiency in database backup and recovery processes.
  

Database Administration, Backup and Recovery:

• Install, configure, and maintain database systems (e.g., SQL Server, Oracle, MySQL).
  
• Monitor database performance, implement performance tuning, and optimize queries.
  
• Ensure database availability, reliability, and security.
  
• Implement and manage database backup and recovery processes.
  

Security Management:

• Implement and enforce database security policies and procedures.
  
• Manage user access and permissions to ensure data security and compliance.
  
• Conduct regular security audits and vulnerability assessments.
  
• Maintain detailed documentation of database configurations, processes, and procedures.
  

Troubleshooting and Support:

• Provide technical support for database-related issues.
  
• Responsible for supporting end-users and acting as first line maintenance engineer in executing application related operational tasks.
  
• Troubleshoot and resolve database problems in a timely manner.
  

Performance Monitoring and Optimization:

• Monitor database performance and identify bottlenecks.
  
• Perform performance tuning and query optimization.
  
• Utilize monitoring tools to proactively identify and address issues.
  
• Plan and execute database upgrades and patch installations.
  
• Ensure compatibility and stability of databases after upgrades.