Direct Sales - Anambra

Key Responsibilities

Direct Sales:

• Identify and acquire new customers for the bank's products and services.
  
• Promote savings accounts, current accounts, salary accounts, and other retail banking solutions.
  
• Generate quality leads through field marketing, referrals, and networking.
  
• Build and maintain strong customer relationships.
  
• Achieve assigned monthly and quarterly sales targets.
  
• Ensure accurate documentation and compliance with Know Your Customer (KYC) requirements.
  

Consumer Lending:

• Market and sell the bank's consumer loan products.
  
• Source quality loan prospects from salary earners, SMEs, and other eligible customers.
  
• Guide customers through the loan application process.
  
• Conduct preliminary customer assessments and document verification.
  
• Monitor loan portfolio quality and ensure timely repayment.
  
• Build strategic partnerships with organizations for payroll lending opportunities.
  

POS Sales:

• Identify and onboard merchants requiring POS terminals.
  
• Market POS terminals and digital payment solutions.
  
• Coordinate POS deployment, activation, and installation.
  
• Train merchants on proper POS usage.
  
• Monitor transaction volumes and merchant performance.
  
• Resolve merchant complaints and liaise with relevant support teams.
  
• Drive transaction growth and merchant retention.
  

Other Responsibilities:

• Deliver excellent customer service at all times.
  
• Maintain accurate sales records and daily activity reports.
  
• Participate in marketing campaigns and promotional events.
  
• Comply with regulatory policies and internal banking procedures.
  
• Represent the bank professionally in all customer interactions.
  
• Continuously identify new business opportunities within assigned territories.
  
• Submit periodic performance reports to management.
  

Key Performance Indicators (KPIs)

• Number of new customers acquired.
  
• Deposit mobilization.
  
• Consumer loan volume booked.
  
• Loan repayment performance.
  
• Number of POS terminals deployed.
  
• POS activation rate.
  
• Merchant transaction volume.
  
• Revenue generated.
  
• Customer retention rate.
  
• Achievement of monthly sales targets.
  
• Compliance with operational and regulatory standards.
  

Qualifications

• Bachelor's Degree or Higher National Diploma (HND) in any discipline.
  
• Minimum of Second Class Lower (2:2) or Lower Credit.
  
• Previous sales experience in banking, financial services, FMCG, fintech, insurance, or telecommunications is an added advantage.
  
• Fresh graduates with strong sales aptitude are encouraged to apply.
  

Skills & Competencies:

• Excellent communication and interpersonal skills.
  
• Strong negotiation and persuasion abilities.
  
• Customer relationship management.
  
• Sales and marketing expertise.
  
• Business development skills.
  
• Ability to work independently and under pressure.
  
• Target-driven with strong result orientation.
  
• Problem-solving and analytical skills.
  
• Time management and organizational skills.
  
• Proficiency in Microsoft Office applications.
  

Requirements:

• Strong passion for sales and business development.
  
• Willingness to work in the field.
  
• Ability to meet aggressive performance targets.
  
• High level of integrity and professionalism.
  
• Excellent presentation and networking skills.