Export Sales Manager

Qualification and Experience

• Bachelor’s degree in international business, Marketing, Business Administration, or relevant field.
  
• MBA or certification in export management is a plus.
  
• Minimum 8 years of export sales experience, preferably in PP woven sacks, FIBC, industrial packaging, plastics manufacturing, or FMCG supply chain.
  
• Strong knowledge of export procedures, Nigerian customs regulations, Incoterms, and international logistics.
  
• Excellent negotiation, communication, and presentation skills.
  
• Familiarity with West African markets and packaging industry trends.
  
• Proficiency in MS Office and ERP systems.
  
• Willingness to travel internationally.
  

1. International Market Expansion

• Identify and develop new export markets, especially within ECOWAS.
  
• Conduct market research to understand customer needs, competitor activities, pricing trends, and regulatory requirements.
  
• Generate high-quality leads through trade fairs, export forums, digital platforms, and industry networks.
  

2. Export Sales & Business Growth

• Develop and execute export sales strategies to meet monthly and annual revenue targets.
  
• Prepare RFQs, quotations, pricing proposals, and negotiate commercial terms with foreign buyers.
  
• Manage key accounts, distributors, trading firms, and end-users in sectors like agriculture, cement, fertilizers, and manufacturing.
  

3. Customer Relationship Management

• Maintain regular communication with overseas customers regarding orders, production timelines, quality standards, and shipment status.
  
• Handle customer enquiries, technical clarifications, product customizations, and order follow-ups.
  
• Resolve complaints promptly and coordinate corrective actions with production and quality control teams.
  

4. Export Operations & Documentation

• Oversee all export documentation including:
  
• Commercial invoices
  
• Packing lists
  
• Certificate of Origin (NACCIMA/NEPC)
  
• Export Proceeds Form (NXP)
  
• Bill of Lading / Air Waybill
  
• Letters of Credit & bank negotiation
  
• Ensure compliance with Nigerian Export Promotion Council (NEPC), Customs, and international trade regulations.
  
• Coordinate shipping logistics, freight forwarders, vessel booking, and export clearance procedures.
  

5. Coordination With Internal Teams

• Work with production planning for efficient scheduling and timely export delivery.
  
• Liaise with the QA/QC team to ensure sacks meet international standards and buyer specifications.
  
• Collaborate with finance to manage LC documentation, export proceeds (E-FORM), and payment follow-ups.
  

6. Reporting & Analysis

• Maintain accurate export sales reports, forecasts, and customer data.
  
• Present monthly sales performance, market insights, and action plans to senior management.
  
• Track export profitability, contribution margins, and logistics costs.