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Front Desk Officer

Closing: Apr 8, 2024

This position has expired

Published: Mar 19, 2024 (2 months ago)

Job Requirements

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Job Summary

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Requirements

  • Excellent written and verbal communication skills, with the ability to create compelling marketing content.
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Ability to work effectively both independently and as part of a diverse team.
  • Strong organizational and problem-solving skills, with a keen eye for detail.
  • Passion for education and a commitment to promoting the values and vision of our International school.
  • Effective interpersonal skills, with an emphasis on communication and collaboration with a diverse variety of people and groups.
  • Knowledge of computer network operations, Microsoft OfficePrograms: Excel, Word, Outlook, Access, or other comparable or similar software.
  • Ability to multitask and prioritize effectively
  • Flexibility to adapt to changing needs and priorities.
  • Abilty to meet deadlines, assign tasks, and meet established goals and objectives.
  • Customer service oriented
  • Good general health, clean in attire and professional in appearance.
  • Ability to be punctual and maintain regular attendance
  • Bachelor's Degree in Business Administration, Secretarial studies or a related field.
  • Proven 5-10 years experience working as a front desk, preferably in a similar role in the education sector or a related industry.
Responsibilities

Requirements

  • Excellent written and verbal communication skills, with the ability to create compelling marketing content.
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Ability to work effectively both independently and as part of a diverse team.
  • Strong organizational and problem-solving skills, with a keen eye for detail.
  • Passion for education and a commitment to promoting the values and vision of our International school.
  • Effective interpersonal skills, with an emphasis on communication and collaboration with a diverse variety of people and groups.
  • Knowledge of computer network operations, Microsoft OfficePrograms: Excel, Word, Outlook, Access, or other comparable or similar software.
  • Ability to multitask and prioritize effectively
  • Flexibility to adapt to changing needs and priorities.
  • Abilty to meet deadlines, assign tasks, and meet established goals and objectives.
  • Customer service oriented
  • Good general health, clean in attire and professional in appearance.
  • Ability to be punctual and maintain regular attendance
  • Bachelor's Degree in Business Administration, Secretarial studies or a related field.
  • Proven 5-10 years experience working as a front desk, preferably in a similar role in the education sector or a related industry.


  • Greet and assist students, parents, staff, and visitors entering the school, directing them to the appropriate locations or personnel.
  • Answer and manage incoming calls, including taking messages, directing calls to appropriate staff, and providing general information about the school.
  • Maintain a clean and tidy reception area, ensuring it is well-stocked with necessary supplies
  • Handle the reception area’s administrative tasks, such as sorting and distributing mail, managing lost and found items, and maintaining a tidy and welcoming environment.
  • Manage student records, including updating contact information, attendance tracking, and processing new student registrations or information changes.
  • Coordinate appointments for students and staff, managing the school calendar effectively
  • Assist with administrative tasks such as data entry, filing, and document preparation
  • Coordinate the scheduling and use of school facilities for meetings, events, and other activities, ensuring spaces are prepared and accessible as needed.
  • Assist in the coordination and communication of school events, parent-teacher conferences, and other activities, including distributing materials and information.
  • Monitor and manage the inventory of office supplies, placing orders as necessary to ensure the reception and administrative areas are well-stocked.
  • Facilitate emergency response communication, serving as a point of contact for the dissemination of information and instructions during drills or actual emergencies.
  • Maintain strong communication between staff and internal or external stakeholders
  • Be flexible, adaptable to change, and perform all duties related to the general job function as assigned by supervisors. Performs duties in a safe and prudent manner as directed by supervisors.
  • Attends staff meetings, trainings and professional deveopment as required.
  • Demonstrates support for the school system and its vision goals and priorities.

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