Group Head of IT

IT Strategy, Planning & Governance

• Lead the development and execution of the Group-wide IT strategy aligned with overall business objectives.
• Identify, evaluate, and implement emerging technologies that support innovation and competitive advantage across the organization.
• Develop and implement enterprise architecture frameworks that support operational scalability across all subsidiaries.
• Establish IT governance frameworks, policies, and procedures to ensure consistency, security, and operational efficiency.
• Coordinate technology steering committees and ensure alignment between IT initiatives and business priorities.
• Develop and manage the IT budget to ensure optimal allocation of resources and achievement of technology performance targets.

Technology Projects & Digital Transformation

• Lead the scoping, design, and implementation of major technology initiatives including ERP systems, CRM platforms, e-commerce solutions, and API integrations.
• Manage vendors, Original Equipment Manufacturers (OEMs), consultants, and external partners involved in technology projects.
• Ensure technology initiatives are delivered within approved timelines, scope, and budget.
• Champion digital transformation initiatives that improve operational efficiency and modernize business processes.

IT Infrastructure & Technology Operations

• Oversee the organizations entire IT infrastructure including servers, networks, cloud platforms, and connectivity systems.
• Ensure infrastructure performance meets requirements for reliability, security, accessibility, and scalability.
• Manage Group-wide data centers, cloud services, and enterprise technology platforms.
• Develop and maintain Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies to safeguard business operations.

Enterprise Applications & Systems Management

• Coordinate the selection and implementation of enterprise applications to improve operational productivity and performance.
• Manage vendor relationships and contracts for enterprise software, hardware, and cloud services.
• Ensure seamless integration of systems across subsidiaries to enable consolidated reporting and operational visibility.
• Promote the adoption of data management platforms, analytics tools, and business intelligence systems for executive decision-making.

Leadership & IT Team Management

• Define the structure of the Group IT function in collaboration with HR and manage succession planning for key roles.
• Build, mentor, and lead a high-performing IT team across multiple subsidiaries.
• Oversee the performance of IT Managers across all strategic business units.
• Ensure technology teams meet service delivery expectations and comply with Service Level Agreements (SLAs).
• Promote a culture of innovation, accountability, and continuous improvement within the IT function.

Reporting Structure

Reports To: Deputy Group CEO

Qualifications/Experience

• Bachelors degree in Computer Science, Information Technology, or related disciplines.
• A Masters degree or MBA in a relevant field will be an added advantage.
• Professional certifications such as PRINCE2, PMP, ITIL, CISSP, or related IT governance and security certifications are highly desirable.
• Minimum of 15 years experience in information technology management, strategic planning, and project management, with at least 5 years in senior leadership roles.
• Proven experience managing large-scale enterprise technology projects across complex or multi-business organizations.
• Demonstrated expertise in IT infrastructure management, vendor management, and IT budget oversight.
• Hands-on experience implementing enterprise-wide systems such as ERP platforms, CRM solutions, and e-commerce systems.
• Experience managing regulatory and compliance requirements including SOC audits, GDPR, NDPR, or related frameworks.

Knowledge

• Enterprise IT strategy development and implementation
• IT governance frameworks such as COBIT, ITIL, and ISO 27001
• Cybersecurity principles and risk management frameworks
• Cloud computing architectures including AWS, Azure, or Google Cloud
• Infrastructure architecture including networks, servers, and end-user computing
• Enterprise applications including ERP, CRM, and financial systems
• Data governance, analytics, and information management frameworks
• Software development lifecycle (SDLC) methodologies
• Business continuity and disaster recovery planning

Skills

• Digital transformation leadership
• Vendor sourcing, negotiation, and contract management
• Stakeholder engagement and cross-functional collaboration
• Strategic risk management and problem-solving
• Project management and technology program leadership
• Excellent communication, interpersonal, and influencing skills