Head of Personal Banking Sales Network

• Own end-to-end performance of the sales team: deliver the acquisition and transaction target through the field sales channel.
• Own agent productivity: acquisitions per active agent per month, share of field agents performing 100% vs target, and time to first sale for new agents.
• Own network health: active agent count, attrition, reactivation and coverage in priority cities
• Design and maintain territory structure, prioritising penetration in priority cities.
• Set recruitment targets for each city/cluster and ensure delivery versus the target.
• Own cost per acquisition through the sales channel, including commission, incentive and field support.
• Design commission and incentive structures that reward activated and transacting customers, not registrations.
• Ensure full compliance with all legal and regulatory requirements.
• Own the field sales performance routines: daily check-ins, weekly regional reviews, monthly business reviews.

Requirements

• 10 - 15 years in field sales leadership, with at least 5 years leading regional sales leaders.
• Direct experience running a distributed agent, agency or independent contractor network of significant scale.
• Proven ownership of a commission or incentive scheme, including designing it and defending its cost.
• Strong command of sales analytics: funnel conversion, productivity distribution, cohort based performance.
• Strong people leadership skills: training, motivating and managing a large field sales team
• Experience operating in financial services, telecoms, FMCG distribution or another high volume regulated or semi regulated industry.
• Willingness to travel across regions regularly.

Preferred Qualifications

• Experience in banking, payments or lending distribution in Nigeria.
• Experience in building and scaling a field sales team
• Familiarity with sales enablement tooling and CRM based territory management.