IT Sales Account Manager

• A minimum qualification of First Degree in any related field.
• A minimum of 4 years in sales role in an active capacity (IT Sector)
• Experience in a target-driven environment is an added advantage

Knowledge Requirements:

• Market Knowledge
• Product/Solutions Knowledge
• Customers’ knowledge
• Competition’s knowledge

• Generate sales for a portfolio of accounts and reach the company's sales target
• Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling
• Attending client’s meetings
• Preparation of Proposal, bids and quotes
• Participate in all sales meetings along with attendance of Tech shows as required
• Ensure excellent customer satisfaction working with customers
• Provide feedback from customers and ensure resolution of issues (if any).
• Maintain and update customer contact records
• Identify/manage and escalate/solve conflicts with clients
• Interact and coordinate with the sales team and other staff members in
• other departments working on the same account
• Identify clients’ budgets
• Meet targets and deadlines for accounts

Key Result Area:

• Achievement of the LOB’s sales target
• Maintain a good working relationship with team members.
• A satisfied clientele portfolio
• A cordial and efficient synergy between the sales team and the technical team