Alan & Grant
Consulting + 2 more
Description
BSc in Computer Science, Information Technology, or any related field.
Minimum of 2–5 years in IT support, systems administration, or infrastructure role.
Relevant certifications such as CompTIA A+/Network+/Security+, CCNA, ITIL, or Microsoft certifications are an advantage.
Background in aviation, aerospace, defense, oil and gas, or similar industries is a plus.
Candidates with strong practical experience but non-traditional qualifications will also be considered.
Responsibilities
- Installing, configuring, and maintaining network devices (routers, switches, firewalls, etc.), monitoring network performance, and troubleshooting connectivity issues.
- Implementing and maintaining network security measures and managing user accounts and access permissions.
- Installing, configuring, and maintaining operating systems (Windows Server, Linux, etc.).
- Providing technical support to end-users for hardware, software, and network issues.
- Managing and maintaining servers and related infrastructure, performing system backups and disaster recovery procedures.
- Troubleshooting software and hardware problems, and installing and configuring software applications.
- Managing software licenses and updates, and recommending and procuring hardware and software as needed.
- Implementing and maintaining security protocols and measures to protect company data.
- Monitoring systems for security breaches and intrusions.
- Conducting security awareness training for employees and ensuring compliance with data privacy regulations.
- Creating and maintaining technical documentation for systems, applications, and procedures.
- Participating in IT projects, including planning, implementation, and documentation.
- Collaborating with other teams to ensure project success.
- Documenting troubleshooting steps and solutions, and developing user manuals and training materials.
- Liaising with IT vendors for support, maintenance, and procurement, and assisting in evaluating vendor proposals and managing vendor contracts.
- Staying current with IT trends and best practices, and continuously improving skills through self-learning, training, and professional development.
- Imbibing and exemplifying the core values and corporate culture of Falcon Aerospace Limited at all times.
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