Credit Direct Limited

Financial Services

Junior Data Analyst- Digital Personal Loans

Job details

Contract Type

Description

Requirements

  • Bachelor’s degree
  • Relevant professional certifications or master’s degree is an added advantage.

Experience

  • 2-3 years' experience in data analysis and reporting

Technical:

  • SQL (Intermediate) Excel / Google Sheets Power BI / Tableau / Metabase Data Cleaning Funnel & Cohort Analysis
  • Python (pandas) Google Looker A/B Testing Basics CRM Data Familiarity Lending Domain Knowledge
  • Strong problem-solving and experimentation mindset
Responsibilities

BI Dashboard Development & Maintenance

  • Build and maintain operational dashboards tracking daily run rate, rejection rates, approval TAT, NPL trends, and disbursement performance.
  • Ensure at least 3 live dashboards are adopted by Q2 2026 with 100% stakeholder uptake.

Digital Funnel Analytics

  • Track and analyze end-to-end customer journey metrics in the portal from lead entry to disbursement.
  • Identify drop-off points at each funnel stage and surface data-backed recommendations to reduce drop-off by 25% or more by Q4 2026

Lead Generation & Conversion Tracking

  • Monitor qualified lead volumes, top-up loan conversions, and settlement loan conversion rates.
  • Produce weekly cohort reports and identify high-conversion segments to guide acquisition targeting.
  • Target: 15% or more increase in qualified leads

Prequalification & Credit Analytics Support

  • Analyze prequalification approval rates by customer segment, channel, and product type.
  • Partner with credit and product teams to surface patterns that improve the pre-approval model and increase qualified customer approval rate by 20% or more by Q4 2026

Competitor & Market Intelligence

  • Produce regular competitor trend analyses covering rates, product structures, and digital channel performance.
  • Feed insights into strategy discussions and corporate partnership evaluations

Corporate Partnership Data Support

  • Support tracking and reporting of corporate partnership pipelines.
  • Build dashboards that monitor loan volume contribution per partnership, targeting 5 active partnerships contributing 15% or more of new loan volume by Q4 2026.

Stakeholder Reporting & Internal Satisfaction

  • Prepare and distribute recurring analytical reports for internal stakeholders.
  • Translate data insights into clear narratives that enable non-technical decision-makers to act with confidence.
  • Support an 80% or higher internal stakeholder satisfaction score.

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