Learning & Development Coordinator

Key Experience / Qualification / Skills

• Bachelor’s Degree in Human Resources, Education, Business Administration, or related field
  
• 4-6 years’ experience in HR, training coordination, or learning and development
  
• Experience in NGO or development sector is an added advantage
  
• Strong organizational and coordination skills
  
• Excellent communication and interpersonal abilities
  
• Proficiency in Microsoft Office (especially Excel and PowerPoint)
  

Training Coordination and Logistics:

• Plan and coordinate training sessions, workshops, and induction programs
  
• Develop and manage training schedules and annual training calendars
  
• Arrange logistics including venue, materials, facilitators, and participant communication
  
• Liaise with internal and external training providers
  

Learning Needs Assessment:

• Support the identification of training needs through staff consultations, surveys, and performance reviews
  
• Collaborate with department heads to align training plans with organizational goals
  

Program Implementation:

• Assist in the design and delivery of learning and development programs
  
• Coordinate onboarding and induction programs for new employees
  
• Ensure training content and materials are relevant and up to date
  

Monitoring, Evaluation, and Reporting:

• Track training attendance and participation
  
• Collect feedback and evaluate training effectiveness
  
• Prepare periodic reports on training activities and outcomes
  
• Maintain training databases and learning records
  

Compliance and Documentation:

• Ensure compliance with internal policies and donor requirements (where applicable)
  
• Maintain individual staff development plans and training history
  
• Support audits by providing training documentation
  

Administrative and Operational Support:

• Assist in managing training budgets and expenses
  
• Procure training materials and services in line with organizational policies
  
• Provide administrative support to the HR/L&D team as needed
  
• Timely delivery of training programs
  
• Training attendance and completion rates
  
• Participant satisfaction scores
  
• Accuracy and completeness of training records
  
• Alignment of training activities with organizational priorities