Stanbic IBTC Bank

Financial Services

Loss & Incident Management Officer

Job details

Contract Type

Description
Qualifications
  • Bachelor’s degree in Accounting, Banking & Finance, Economics, Business Administration, Risk Management or related discipline
  • Professional certifications in Risk Management, Internal Control, Audit or Compliance are an added advantage
  • 1 to 3 years experience in Operations, Operational Risk, Internal Control, Audit, Incident Management or any other Banking role.
  • Experience in operational loss management and incident reporting.
  • Experience in governance and management reporting.


Responsibilities

  • Timely enrichment of all incidents within 48 hours of logging.
  • Daily call-over of critical incidents to ensure prioritisation and closure.
  • Management of security incidents and operational risk events.
  • Freeze and unfreeze branch operational loss GLs for overages and shortages.
  • Freeze and unfreeze operational loss GLs relating to fraud and other operational losses.
  • appropriate approvals are obtained for loss bookings.
  • Track IFR recommendations and closure status.
  • Monitor audit actions and open items.
  • Track Process and Conduct recommendations.
  • Prepare weekly operational loss reports.
  • Prepare monthly Operations Control reports.
  • Prepare Operations Exco reports.


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