Manager, Capacity

• BSc Information Management Technology, Computer Science, Statistics /Mathematics or related field.
  
• Relevant infrastructure platform specific certification, Relevant capacity management tool certification, ITIL Foundation V3/V4 can be an added advantage.
  

Experience:

• 1-2years experience as a capacity planner, hands-on system engineer, performance analyst and/or information system modeller on relevant platforms.
  
• 1-2years rxperience using capacity planning tools, demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements.
  
• Demonstrated experience in the use of statistical analysis to characterize capacity usage and forecast capacity requirements
  

• Defines specific Capacity and Performance Monitoring and Alert threshold requirements based on Service Designs.
  
• Perform, Define, create, and maintain capacity plans for specified GTI Products and Services.
  
• Provides background analysis and trend analysis to support the estimation of future capacity requirements.
  
• Manages Capacity issues and takes preventive steps to avoid future issues through analysis of Incidents and Problems.
  
• Drives optimisation of Capacity Utilisation through analysis and initiation of efficiency initiatives.
  
• Delivers Capacity Reports and Metrics to support Capacity Management and other GTI functions.
  
• Perform IT component or resource-level capacity planning and IT-service-level capacity planning.