Manager, Investigations & Loss Prevention

Required Competency and Skillset to be a Waver

• Bachelor's Degree in Criminology, Law Enforcement, Business Administration, or related field. Law enforcement or military background preferred.
• Minimum of 6 years’ experience with fraud detection techniques, forensic methodologies, and legal requirements related to investigations.
• Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
• Demonstrated ability to build and maintain effective relationships with law enforcement agencies, regulatory authorities, and industry partners.
• Analytical mindset with the ability to analyze data, identify patterns, and make data-driven decisions.
• Strong leadership skills with the ability to influence and drive change across the organization.
• Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) are highly desirable
• Integrity and a commitment to uphold ethical standards.
• Strong problem-solving and decision-making abilities.
• Ability to handle sensitive information with discretion.
• Adaptability and willingness to learn in a fast-paced environment.
• Always willing to improve knowledge and skills.
• Strong organizational and time-management skills.

Required Competency and Skillset to be a Waver

• Bachelor's Degree in Criminology, Law Enforcement, Business Administration, or related field. Law enforcement or military background preferred.
• Minimum of 6 years’ experience with fraud detection techniques, forensic methodologies, and legal requirements related to investigations.
• Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
• Demonstrated ability to build and maintain effective relationships with law enforcement agencies, regulatory authorities, and industry partners.
• Analytical mindset with the ability to analyze data, identify patterns, and make data-driven decisions.
• Strong leadership skills with the ability to influence and drive change across the organization.
• Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE) are highly desirable
• Integrity and a commitment to uphold ethical standards.
• Strong problem-solving and decision-making abilities.
• Ability to handle sensitive information with discretion.
• Adaptability and willingness to learn in a fast-paced environment.
• Always willing to improve knowledge and skills.
• Strong organizational and time-management skills.

Investigation Management:

• Lead and oversee investigations into critical incidents, including law enforcement inquiries, fraud claims, security breaches, and other illicit activities.
• Gather evidence, interview, and analyze data to identify root causes and responsible parties.
• Document findings, maintain accurate records, and prepare detailed reports for internal and external stakeholders.

Law Enforcement Liaison:

• Serve as the primary point of contact between Flutterwave and law enforcement agencies.
• Coordinate with law enforcement officials to provide evidence, facilitate investigations, and support legal proceedings.
• Maintain open communication channels and establish productive relationships with relevant authorities.

Leadership Reporting:

• Provide clear, concise updates to the company's leadership team regarding ongoing investigations, significant findings, and potential risks.
• Present recommendations for corrective actions and risk mitigation strategies to minimize future incidents.

Collaboration and Information Sharing:

• Collaborate with other divisions within the industry to share best practices, exchange information on emerging threats, and coordinate efforts to combat fraud.
• Participate in industry working groups, forums, and initiatives focused on fraud prevention and cybersecurity.

Fraud Prevention Initiatives:

• Develop and implement proactive measures to prevent fraud, including enhancing internal controls, deploying fraud detection technologies, and implementing employee training programs.
• Continuously improve fraud prevention strategies by staying informed on industry trends, regulatory developments, and emerging threats.

Frequent Travel:

• Conduct frequent travel to collaborate with law enforcement agencies and support ongoing case efforts.
• Some travel may require multiple overnight stays to facilitate effective coordination and communication.