PalmPay

Financial Services

Policy Operation Specialist

Job details

Contract Type

Description
Requirements
  • Bachelor’s degree or above, with at least 3 years of experience in internet, payments, or financial services operations.
  • Experience in operational mechanism design or incentive policy design; channel or user incentive experience preferred.
  • Strong data analysis skills and ability to evaluate policy performance.
  • Strong strategic thinking and logical reasoning ability.
  • Strong cross-functional collaboration and project management skills.


Responsibilities
1. Policy & Mechanism Design
  • Design and optimize business policies and rules for the POS ecosystem, including channel policies, agent incentive policies, and operational rules.
  • Develop operational mechanisms and incentive systems aligned with business goals such as TPV growth and active rate improvement.
  • Continuously evaluate policy effectiveness and optimize policies based on performance.
2. Channel & Agent Incentive Design
  • Design incentive mechanisms for aggregators and agents, including:
    • Transaction incentive policies
    • Channel reward programs
    • Agent growth incentive programs
  • Enhance channel management motivation and agent activity through effective incentive structures.
3. Campaign Planning & Management
  • Plan and implement operational campaigns aligned with business goals and market cycles, including:
    • Transaction growth campaigns
    • Seasonal or holiday promotions
    • Channel incentive campaigns
  • Manage campaign rules, resource coordination, execution tracking, and performance review.
4. Policy Implementation & Monitoring
  • Develop policy documentation and operational guidelines.
  • Ensure proper understanding and implementation of policies by relevant teams.
  • Monitor policy execution and identify areas for improvement.
5. Data Analysis & Strategy Optimization
  • Analyze the impact of policies and campaigns on transaction volume, activity rates, and costs.
  • Continuously optimize policies and operational strategies based on data insights.
6. Industry & Market Research
  • Monitor industry trends and competitor strategies.
  • Provide recommendations for policy and operational strategy improvements based on market insights.


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