Procurement Supplier Lead

Scope of Responsibility

• Performance & Metric Ownership

• Strategic Relationship Management

• Compliance & Risk Oversight

• Financial & Value Management

• Internal Stakeholder Alignment

• Strategic Oversight and Governance

Key Roles & Responsibilities

1. Performance Management & Monitoring

• KPI Development: Designing and implementing metrics to measure quality, cost, delivery, and service.

• Scorecard Management: Regularly evaluating vendors against set benchmarks and distributing performance "grades."

• Performance Reviews: Leading Quarterly Business Reviews (QBRs) with suppliers to discuss performance trends and future goals.

2. Strategic Relationship Management (SRM)

• Primary Point of Contact: Acting as the lead liaison between the organization’s internal departments and the vendor’s leadership.

• Conflict Resolution: Mediating complex disputes regarding service failures, contract interpretations, or billing discrepancies.

• Innovation Promotion: Encouraging suppliers to suggest process improvements or new technologies that benefit the organization.

3. Compliance and Risk Mitigation

• Risk Assessment: Monitoring vendor health (financial stability, ethical practices, and cybersecurity) to prevent supply chain disruptions.

• Contractual Compliance: Auditing vendors to ensure they are adhering to negotiated prices, lead times, and legal requirements.

• Corrective Action Plans: Developing and overseeing "Get Well" plans for vendors that fail to meet performance standards.

4. Financial Oversight

• Cost Control: Verifying that vendors are delivering the cost savings promised during the RFP and negotiation phases.

• Benchmarking: Periodically assessing the vendor’s performance and pricing against market competitors to ensure continued value.

5. Internal Collaboration

• Stakeholder Feedback: Gathering input from internal end-users (e.g., IT, logistics, or production teams) to understand the real-world impact of vendor performance.

• Strategy Alignment: Ensuring vendor activities and roadmaps remain aligned with the organization’s long-term business objectives.

Qualifications & Experience

▪ Bachelor’s Degree in Supply Chain Management, Business Administration, Finance, or Logistics.

▪ 5–10+ years in procurement or supply chain, with at least 3 years specifically focused on contract management.

▪ Master's Degree/MBA – added advantage.

▪ Professional certification (CPSM, CIPS, CSCP CVME etc.) is an advantage

▪ Contract Law Knowledge: A solid grasp of principles like indemnity, liability, and intellectual property.

▪ Negotiation Mastery: The ability to resolve disputes and secure favorable terms while maintaining vendor trust.

▪ Strategic Communication: Effectively translating complex performance data into actionable insights for both vendors and internal executives. Analytical

▪ Problem-Solving: Using objective metrics to identify the root causes of performance failures

Functional Competencies

▪ Performance Management & Data Analytics

▪ Contract & Compliance Management

▪ Relationship & Strategic Management

▪ Strategic Relationship Management (SRM)

▪ Technical & Systems Proficiency (ERP/SRM) SAP Ariba

▪ Financial Acumen:

o Financial Health Analysis: Ability to review supplier financial statements to gauge long term stability.

o Total Cost of Ownership (TCO): Moving beyond unit price to understand the full financial impact of a vendor’s performance on the organization.

Behavioural Competencies

▪ Influencing & Stakeholder Management

▪ Conflict Resolution & Negotiation

▪ Resilience & Stress Management

▪ Strategic Thinking

▪ Ethical Integrity & Accountability

▪ Effective Communication

Digital Competencies

• Digital Collaboration Tools

• Contract & Automation Technology

• Risk Monitoring & Compliance Tech

• Procurement & ERP Systems

• Advanced Data Analytics & Visualization