Security Control Room Coordinator

Qualifications

• Accredited professional certification in Control Room Operations and Video Surveillance Systems.
  
• 3 years + experience in a Security Operations Centre Supervisory Role.
  
• In depth-knowledge of operations of a typical Security Operations Centre including:
  
• Operating, monitoring, and management of video surveillance, access management, and vehicle tracking systems.
  
• Emergency response procedures and incident management
  
• Excellent written and verbal communication skills with the ability for effective oral and written briefs
  
• Demonstrated knowledge of Microsoft Office Software and computer systems within a typical Security Operations Centre.
  

• Support the Terminal Security Manager with the implementation of a robust security risk management program.
  
• Ensure compliance with APMM Global Security Framework, ISPS Code, APMT Ways of Working by further implementing and upholding all relevant standards and ensuring local regulatory compliance.
  
• Provide a safe and secure operating environment for all internal and external stakeholder to work within.
  
• Maintain operational command of the Security Operations Centre during shift duties.
  
• Pro-actively identify security threats, provide timely and accurate reporting and coordinate response mechanism(s) to support business continuity.
  
• Support to implement the Security Operations Centre procedure and where required, ensure same is communicated, executed, and evaluated on a regular basis.
  
• Support to provide evidence gathering capability in support of internal investigations utilizing live and recorded video surveillance footage and access control events.
  
• Ensure regular checks are conducted during shift duties on all equipment, hardware, software, and systems with an effective reporting mechanism to identify and escalate critical issues and minimize downtime.
  
• Support to manage the schedules of third-party personnel, tracking attendance end ensure effective delivery of service 24/7.