Store Manager - Receiving

Key Duties and Responsibilities

• Supervise day-to-day receiving operations: offloading, checking, inspection, weighing, and acceptance of materials.
  
• Ensure physical inspection of deliveries against purchase orders, packing lists and delivery notes for quantity and quality.
  
• mmediately flag and manage non-conformances, shortages, overages and damaged goods; coordinate with Procurement, Quality Assurance and Logistics to resolve issues.
  
• Ensure accurate and timely recording of receipts into ERP/WMS and paper records; prepare GRNs (Goods Received Notes) and transfer to relevant teams.
  
• Control and oversee quanrantine area for suspect or damaged materials; followdisposal/return procedures when required.
  
• Manage receiving staff: rostering, training, performance management and disciplinary matters.
  
• Ensure safe use of material handling equipment (forklifts, cranes); ensure anyequipment defects are reported and operations paused where safety is compromised.
  
• Coordinate inbound vehicle scheduling with Logistics to minimize congestion and demurrage.
  
• Maintain clean, secure and organized receiving bay and documentation filing system.
  
• Support cycle counts and inventory audits; provide receiving records and reconcilations reports promptly.
  
• Monitor supplier performance on delivery accuracy and timeliness and provide input to Purchasing/Procurement.
  

Key Performance Indicators (KPIs):

• Percentage of deliveries received without discrepancies.
  
• Average time to process a receipt (from arrival to recorded in ERP).
  
• Number of reported safety incidents in receiving area (target: zero).
  
• Timeliness of GRN issuance (% on-time).
  
• Number of damaged/short deliveries per month.
  

Requirements

Qualification and Experience:

• Bachelor's degree (B.Sc./HND) in Supply Chain Management, Logistics, Purchasing, Engineering or related field.
  
• Minimum of five (5) years experience in warehouse/stores receiving operations in heavy industry, manufacturing or cement sector; minimum of two (2) years in a supervisory role preferred.
  
• Working knowledge of ERP/WMS systems (experience with SAP or Oracle is an added advantage).
  

Skills and Competencies:

• Strong attention to detail and documentation discipline.
  
• sound HSE awareness and practical application of safety rules.
  
• Basic technical understanding of material specifications and handling requirements.
  
• Leadership, people management and coaching skills.
  
• Good interpersonal, negotiation and stakeholder management skills.
  
• Ability to work under pressure and handle multiple inbound activities.