Strategy & Operations Associate

Skill Requirements - Essential

• 3–5 years of experience in strategy, operations, consulting, business operations, or project management roles.
  
• Strong analytical and critical thinking skills, with the ability to synthesise complex information into clear insights.
  
• Exceptional ability to create high-quality presentations and slide decks for executive audiences.
  
• Strong organisational and project management skills with attention to detail.
  
• Excellent written and verbal communication skills.
  
• Experience building dashboards or structured reports to support decision-making.
  
• Ability to manage multiple priorities and operate effectively in fast-paced environments.
  

• Coordinate the execution of strategic priorities across teams, ensuring alignment on timelines, ownership, and deliverables.
  
• Build, maintain, and continuously improve dashboards and reporting systems supporting:
  

○ Weekly leadership updates

○ Performance scorecards

○ Monthly business reviews

○ OKR tracking

• Translate business needs into clear data and reporting requirements, working with BI teams to implement them effectively.
  
• Analyse operational and performance data to surface trends, risks, and opportunities that inform decision-making.
  
• Develop high-quality executive reports, summaries, and presentations for leadership and stakeholders.
  
• Track progress across key initiatives, ensuring clear visibility into performance, bottlenecks, and dependencies.
  
• Run regular data quality checks, identifying inconsistencies and working with data owners to resolve issues.
  
• Document metric definitions, reporting logic, and KPI structures to ensure consistency across teams.
  
• Support leadership operating rhythms by providing data inputs for:
  

○ Weekly reviews

○ Sprint updates

○ Monthly and quarterly business reviews

• Identify opportunities to automate reporting processes and improve access to data for non-technical teams.
  
• Support cross-functional projects and special initiatives, building tracking systems and quantifying impact.
  
• Respond to structured ad-hoc data and analysis requests from leadership and operations teams.
  
• Provide meeting support, including agenda preparation, slide preparation, note-taking, and tracking of action items.
  
• Ensure the Regional GM has clear visibility into:
  • Performance and pacing against targets
    
  • Key risks and issues
    
  • Strategic opportunities