Supply Chain Manager

Supply Chain & Operations Management

• Oversee end-to-end supply chain activities covering sourcing, warehousing, inventory movement, distribution, fulfilment, and delivery.
• Monitor supply chain performance from origin through transit to final delivery, ensuring plans are executed effectively.
• Identify operational bottlenecks, delays, shortages, and service gaps and drive timely resolution.
• Establish effective reporting and performance-monitoring processes across supply chain operations.

Warehousing, Inventory & Distribution

• Lead warehouse operations and third-party logistics providers to ensure agreed service levels are consistently achieved.
• Drive high levels of inventory accuracy, stock visibility, order fulfilment, and warehouse efficiency.
• Monitor inbound and outbound logistics, goods receipt, order processing, dispatch, and last-mile delivery.
• Develop appropriate storage, handling, and fulfilment processes for different product categories, including temperature-sensitive products where applicable.

Systems, Data & Supply Chain Analytics

• Support the implementation and effective use of ERP, WMS, OMS, TMS, and other supply chain technology platforms.
• Improve visibilityacross inventory, orders, shipments, warehouse activity, and fulfilment performance.
• Analyse supply chain data to identify trends, inefficiencies, cost drivers, and opportunities for improvement.
• Develop and monitor key performance indicators covering inventory, logistics, fulfilment, service levels, and operating costs.

Vendor & Logistics Management

• Manage relationships with logistics providers, warehouse operators, suppliers, and other supply chain partners.
• Monitor vendor performance against agreed SLAs, costs, quality standards, and delivery expectations.
• Support commercial negotiations and performance improvement initiatives with strategic supply chain partners.

Transformation & Cost Optimization

• Lead supply chain improvement initiatives, including warehouse optimization, 3PL transitions, process redesign, and technology implementation.
• Identify opportunities to reduce warehousing, fulfilment, transportation, and distribution costs.
• Drive continuous improvement initiatives that enhance service delivery, operational efficiency, and scalability.
• Collaborate with business, procurement, finance, technology, retail, and operations teams to achieve supply chain objectives.

Leadership & Reporting

• Lead and develop a high-performing supply chain team across warehouse, inventory, and distribution functions.
• Establish clear performance expectations and promote a strong culture of accountability and execution.
• Prepare regular supply chain performance reports and provide management with actionable operational insights.
• Maintain strong on-ground oversight across key operational and warehouse locations.

Requirements
Education

• Bachelor's Degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related discipline.
• MBA is an added advantage.
• Professional certification such as Six Sigma Black Belt or relevant supply chain certification is desirable.

Experience

• Minimum of 8–12 years of progressive experience in supply chain management and operations.
• Strong experience across warehousing, distribution, inventory management, logistics, and 3PL management.
• Demonstrated experience managing multi-location, multi-category, or complex supply chain operations.