Systems Control Monitoring Officer

Experience & Qualifications

• A Good University degree with a minimum of 2:2 or HND with a minimum of 2:1 in any discipline.
  
• Possession of one or more of Information systems Audit, Information Systems Control and Information Security. professional certification(s).
  
• Possession of an advanced degree will be considered an advantage
  
• Minimum of 3 years working experience in Internal Control or Information Technology or Internal Audit of a commercial Bank and/or Audit Firm, commercial/retail banking experience, some of which must have been spent performing a similar role in a leading commercial bank. Exceptional candidates with a solid track record but fewer years of experience will also be considered
  

Business and Financial performance

• Minimize operational losses emanating from control design and failure, failure to execute controls, performance oversight within IT systems and processes.
  
• Contribute to the reduction of operational losses by identifying and mitigating control design failures and execution gaps within IT systems.
  
• Support the business by identifying and preventing potential financial leakages or fraud through proactive information systems control monitoring.
  
• Provide insights from system control reviews that contribute to financial reporting and forecasting.
  

Customer Excellence

• Drive effective communication, timely escalation and resolution of all material IT risk issues.
  
• Collaborate proactively with various teams to enhance system compliance-related interactions and improve overall user satisfaction with IT controls.
  
• Promote operational trust through proactive system control monitoring and prompt issue tracking.
  
• Drive and surpass expectations on NPS for the department.
  

People management

• Provide technical guidance and support to junior IS Control staff.
  
• Oversee and supervise assigned control functions, ensuring high standards of execution and adherence to procedures
  
• Foster a culture of accountability, continuous improvement, and best practices within the team and across IT control functions.
  

Process, control and operational performance

• Design, develop and execute robust Information Systems control programs, ensuring alignment with industry-leading frameworks and standards (e.g., PCI DSS, COBIT5, COSO, ITIL, ISO series) to validate IT control effectiveness.
  
• Perform User Acceptance Testing (UAT) validations and observe pilot runs before system deployments to live environments.
  
• Oversee the development and implementation of comprehensive testing methodologies for application development, IT infrastructure, security, and availability.
  

Strategic initiatives

• Contribute to the development and refinement of long-term IT control strategies that support the organization's strategic objectives and digital transformation roadmap.
  
• Contribute to the long-term system control roadmap and internal control strategy.
  
• Participate in cross-functional projects and initiatives, providing expert guidance on IT control considerations and ensuring compliance is embedded from the design phase.