Transport/Dispatch Lead - PPU

Key Roles and Responsibilities

Dispatch Execution & Scheduling

• Execute the daily/shift dispatch plan issued by the Transport/Dispatch Manager, sequencing vehicles and rail cars for loading based on priority and readiness.

• Monitor real-time dispatch progress against plan, proactively flagging delays or bottlenecks and adjusting sequencing to minimize disruption.

• Coordinate with Warehouse/Production teams to confirm product and quantity availability ahead of scheduled loading slots.

• Communicate loading instructions and schedules clearly to drivers, transporters, and loading bay staff.

Weighbridge, Gatehouse & Loading Operations

• Coordinate with weighbridge and gatehouse staff to ensure accurate vehicle check-in, weight capture (tare/gross/net), and documentation checks.

• Oversee loading bay operations, verifying correct product grade, batch number, and quantity before dispatch, in line with quality and traceability requirements.

• Ensure loading equipment (forklifts, loading arms, conveyors, palletizers) is used correctly and any faults are reported and escalated promptly.

• Manage yard traffic flow and vehicle queuing to minimize congestion and turnaround time, particularly during peak dispatch periods.

Team Supervision & Shift Leadership

• Supervise and coordinate weighbridge operators, loading coordinators, transport clerks, and yard marshals across assigned shifts.

• Conduct shift handovers, toolbox talks, and daily briefings to align the team on dispatch priorities and safety focus areas.

• Allocate manpower across weighbridge, gatehouse, and loading bay functions based on daily dispatch volume. • Provide on-the-job coaching and training to dispatch staff on procedures, systems, and safety practices.

Documentation, Compliance & HSE

• Verify accuracy and completeness of dispatch documentation, including delivery notes, weighbridge tickets, and certificates of analysis, prior to vehicle release.

• Ensure drivers and vehicles pass pre-loading safety and documentation checks (e.g., valid permits, PPE, vehicle condition) before entering the loading bay.

• Enforce HSE and process safety standards during loading, weighing, and yard operations, including static/spark-risk controls relevant to PP handling.

• Report and support investigation of near-misses, incidents, product damage, or documentation errors occurring during dispatch operations.

Coordination & Continuous Improvement

• Liaise with the Warehouse Lead to align storage location and dispatch-readiness of product with the loading schedule.

• Coordinate with transporters and rail operators on vehicle/rail-car availability and scheduling changes.

• Identify opportunities to reduce loading turnaround time, queue time, and documentation errors, and propose improvements to the Transportation/Dispatch Manager.

• Maintain accurate shift records and prepare handover/performance summaries for the incoming shift and management reporting.

Qualifications & Experience

Education

• Bachelor's degree/HND in Logistics, Supply Chain Management, Transportation Management, Industrial Engineering, or a related field.

• Certification in Logistics/Transportation or Dangerous Goods/Hazmat Transport handling is an advantage.

Experience

• Minimum 5–8 years of experience in transportation, dispatch, or logistics operations, preferably within a petrochemical, polymer, refinery, or bulk manufacturing environment.

• Prior experience with bulk/hazardous product loading (road tanker, rail car, or bulk carrier) and weighbridge operations strongly preferred.

• At least 2–3 years in a shift-supervisory or team-lead capacity managing dispatch, weighbridge, or yard personnel.

• Working knowledge of transport documentation, dangerous goods handling requirements, and HSE standards relevant to petrochemical product dispatch.

• Hands-on experience with SAP SD/TM or equivalent dispatch/ERP systems required.

Functional Competencies

• Dispatch scheduling and shift-level execution against a daily/weekly loading plan.

• Weighbridge and loading bay operations, including documentation and quantity verification. • Yard traffic and queue management for road and rail vehicles.

• Knowledge of PP resin handling requirements and hazardous/dangerous goods transport regulations.

• Transport documentation accuracy and traceability (delivery notes, weighbridge tickets, certificates of analysis). • HSE and process safety standards for loading and yard operations in a petrochemical setting.

• Basic root-cause analysis for dispatch delays, documentation errors, or loading incidents.

Behavioural Competencies

• Strong shift-leadership and supervisory skills, able to coordinate multiple functions (weighbridge, loading, yard) simultaneously.

• High attention to detail, particularly for documentation accuracy and product/batch verification.

• Calm, decisive approach to managing schedule disruptions, vehicle queues, and time-pressured loading windows. • Safety-first mindset with proactive hazard identification in the yard and loading bay.

• Clear communicator, able to coordinate effectively with drivers, transporters, warehouse staff, and shift teams. • Reliable and accountable, with strong ownership of shift-level dispatch performance.

• Adaptable and resilient in a fast-paced, 24/7 industrial dispatch environment.

Digital/SAP Competencies

• Working proficiency in SAP SD (Sales & Distribution) for outbound delivery processing, goods issue, and dispatch documentation.

• Familiarity with SAP TM (Transportation Management) or equivalent systems for shipment/vehicle scheduling. • Ability to operate weighbridge automation and electronic ticketing systems integrated with SAP.

• Basic proficiency in MS Excel for shift dispatch tracking, queue logs, and performance reporting.

• Familiarity with telematics/GPS vehicle tracking and electronic proof-of-delivery tools is an advantage.

• Ability to accurately capture and post same-shift transactions in SAP to maintain real-time dispatch visibility.