Transport/Dispatch Manager - PPU

Key Roles & Responsibilities

Dispatch Planning & Scheduling

• Develop and manage the daily/weekly dispatch schedule for road, and bulk shipments in line with production output, customer orders, and inventory availability.

• Coordinate with Production, Warehouse, and Commercial/Sales teams to prioritize dispatch based on order urgency, customer SLAs, and storage constraints.

• Optimize loading sequencing and bay/dock allocation to minimize vehicle dwell time and maximize daily dispatch throughput.

• Manage exception handling for schedule disruptions (vehicle shortages, production delays, weather, customer changes) and communicate proactively with stakeholders.

Fleet & Carrier Management

• Oversee owned/leased fleet operations, including vehicle maintenance planning, roadworthiness compliance, and driver scheduling and performance management.

• Manage contracts, rates, and performance of third-party transporters and freight forwarders, ensuring SLA compliance and cost competitiveness.

• Conduct periodic carrier performance reviews and tender/negotiate transportation contracts and freight rates in coordination with Procurement.

• Ensure all drivers and transport partners comply with HSE, hazardous materials handling, and defensive-driving standards relevant to petrochemical product transport.

Loading & Yard Operations

• Oversee safe and efficient loading operations for bagged pallets, ensuring correct product, batch, and quantity verification prior to dispatch.

• Manage yard traffic flow to minimize congestion, vehicle queuing, and turnaround delays, particularly during peak dispatch periods.

• Ensure loading equipment (forklifts, loading arms, Reach Stacker) is maintained and operated safely and efficiently.

Documentation, Compliance & HSE

• Ensure accurate and timely generation of dispatch documentation: delivery notes, waybills, weighbridge tickets, certificates of analysis, and dangerous goods/hazmat transport documents.

• Ensure compliance with national and international transport regulations, including hazardous materials/dangerous goods transport requirements applicable to PP resin and associated chemicals.

• Enforce refinery HSE and process safety standards across all loading, transport, and yard operations, including permit-to-work and static/spark-risk controls.

• Lead investigations into transport-related incidents, near-misses, product damage, or delivery failures, and implement corrective actions.

Cost Management & Continuous Improvement

• Own and manage the transportation and dispatch operating budget, tracking freight cost per ton, demurrage/detention costs, and cost-saving opportunities.

• Identify and implement route optimization, load consolidation, and modal-shift opportunities (road-to-rail, bulk-to-container) to reduce transportation cost.

• Drive continuous improvement and digitalization initiatives (dispatch scheduling systems, telematics, automated weighbridge/gate systems) to improve efficiency and visibility.

• Prepare and present regular performance reports on dispatch reliability, transportation cost, and carrier/fleet performance to plant and supply chain leadership.

Qualifications & Experience

Education

• Bachelor's degree in Logistics, Supply Chain Management, Transportation Management, Industrial Engineering, Business Administration, or a related field.

• Professional certification in Logistics/Transportation Management (e.g., CILT, APICS/CPIM, CSCP) or Dangerous Goods/Hazmat Transport certification is an advantage.

Experience

• Minimum 8–10 years of progressive experience in transportation, dispatch, or logistics operations, preferably within a petrochemical, polymer, refinery, or bulk manufacturing environment.

• At least 3–5 years in a supervisory/managerial role leading dispatch, fleet, or transportation teams.

• Demonstrated experience managing bulk/hazardous product transportation (road tanker, rail car, bulk carrier) and associated regulatory compliance.

• Experience negotiating and managing third-party logistics (3PL), transporter, and rail operator contracts and performance.

• Hands-on experience with SAP SD/TM (Sales & Distribution / Transportation Management) or equivalent ERP/dispatch scheduling systems required.

Functional Competencies

• Transportation and dispatch scheduling and route optimization.

• Fleet management: maintenance planning, driver management, and vehicle compliance.

• Freight and carrier contract management, rate negotiation, and 3PL performance management.

• Knowledge of hazardous materials/dangerous goods transport regulations relevant to PP resin and petrochemical products.

• Weighbridge, loading, and yard operations management.

• Transport documentation, customs/export compliance, and trade documentation (where applicable). • Freight cost management and budgeting.

• HSE and process safety standards relevant to bulk/hazardous product loading and transport.

Behavioural Competencies

• Strong planning and organizational skills, able to manage complex, time-sensitive dispatch schedules under pressure.

• Decisive problem-solver, able to manage disruptions and exceptions with minimal impact to delivery commitments.

• Effective leadership of dispatch, yard, and fleet teams, with a hands-on, visible presence in operations.

• Strong stakeholder management and communication skills across Production, Warehouse, Commercial, and external logistics partners.

• Safety-first mindset with proactive hazard identification, particularly around loading and hazardous material transport.

• Negotiation skills for managing carrier contracts and freight rates.

• Resilience and adaptability in a fast-paced, 24/7 industrial dispatch environment.

• Continuous improvement orientation, seeking efficiency and cost-reduction opportunities.

Digital/SAP Competencies

• Proficient in SAP SD (Sales & Distribution) for outbound delivery creation, shipment scheduling, and billing-related dispatch documentation.

• Working knowledge of SAP TM (Transportation Management) or equivalent transport planning/scheduling systems.

• Familiarity with SAP MM/WM integration points relevant to dispatch (stock availability, goods issue, delivery confirmation).

• Ability to generate and interpret SAP reports on dispatch performance, freight cost, and carrier/vehicle utilization.

• Experience with weighbridge automation, telematics/GPS fleet tracking, and electronic proof-of-delivery systems.

• Proficiency in MS Excel for dispatch scheduling, freight cost analysis, and KPI dashboard reporting.

• Exposure to digital yard management systems, automated gate/access control, and real-time dispatch visibility platforms is an advantage.