Closing: Apr 9, 2024
This position has expiredPublished: Mar 19, 2024 (2 months ago)
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Job Summary
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Qualifications
- Bachelor's Degree required
- Ability to create and execute SQL queries
- Analytical with excellent attention to detail
- Multi-tasker, organized and methodical
- Excellent problem-solving skills
- You are highly entrepreneurial.
- You take the initiative to solve problems before they arise. You’ve started and/or contributed to projects you’re passionate about.
- You are a great collaborator.
- You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions
Benefits of Joining
- Mission-driven, fast-paced and entrepreneurial environment
- Competitive salary and equity package
- A collaborative and flat company culture
- Fully paid life and health insurance benefit with Axa Mansard (Platinum plan)
- 28 days of paid vacation days, 30 days of sick leave, bereavement leave, and periodic mental health days
- Fully paid parental leave - 6 months maternity leave and 3 months paternity leave
- Pension benefit
- Monthly WFH stipend alongside a one-time home office set-up budget
- $500 Annual professional development budget
- Discretionary trips to our offices across the globe, with global travel medical insurance
- Team meals and social events
- Flexible working hours
- Where we work: Remote first, with the option to work in person occasionally
Responsibilities
Qualifications
- Bachelor's Degree required
- Ability to create and execute SQL queries
- Analytical with excellent attention to detail
- Multi-tasker, organized and methodical
- Excellent problem-solving skills
- You are highly entrepreneurial.
- You take the initiative to solve problems before they arise. You’ve started and/or contributed to projects you’re passionate about.
- You are a great collaborator.
- You know that startups are a team sport. You listen to others, speak your mind, and ask the right questions
Benefits of Joining
- Mission-driven, fast-paced and entrepreneurial environment
- Competitive salary and equity package
- A collaborative and flat company culture
- Fully paid life and health insurance benefit with Axa Mansard (Platinum plan)
- 28 days of paid vacation days, 30 days of sick leave, bereavement leave, and periodic mental health days
- Fully paid parental leave - 6 months maternity leave and 3 months paternity leave
- Pension benefit
- Monthly WFH stipend alongside a one-time home office set-up budget
- $500 Annual professional development budget
- Discretionary trips to our offices across the globe, with global travel medical insurance
- Team meals and social events
- Flexible working hours
- Where we work: Remote first, with the option to work in person occasionally
- Conduct end-to-end user research projects using qualitative approaches ( in-depth interviews, usability testing, focus groups) and quantitative approaches (surveys)
- Describe user needs and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data
- Conduct targeted customer connects to investigate specific product issues and bugs
- Coordinate the gathering of feedback from Loan Review, Customer Service, Servicing, and Finance teams for the creation of the Product Roadmap
- Coordinate release announcements, including training of Loan Review, Customer Service, and Servicing teams on new functionality
- Coordinate local routine feature/ app testing.
- Conduct market and competitor research.
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