Planning and organizing for the provision Claims and Reinsurance services

• Coordinate the formulation of consolidated work plans, budgets and strategies for the provision of Claims services
  
• Participate in the development and maintenance of appropriate systems, procedures and standards for the effective and efficient delivery of Claims services
  
• Oversee and coordinate the provision of the required facilities and resources for Claims services
  

Leading the Claims Team

• In liaison with the General Manager Technical and Head Human Resource, periodically determine the staffing structure that is appropriate for the effective and efficient provision of Claims services, and seek approval of the structure by SWICO top management and the Board
  
• Provide strategic guidance and support to the Manager Claims in the implementation of the activities of the Section
  
• Regularly assess the needs of the Manager and the other Claims staff for support in the implementation of planned activities, and liaise with the relevant departments for the provision of the necessary support
  

Managing the implementation of Claims activities

• Ensure appropriate support in the assessment and management of risk, so that exposure to the Company is minimized
  
• Ensure adherence to the established systems, procedures and standards in the delivery of Claims services.
  
• Participate in the effecting of improvements in the provision of claims services
  

Monitoring, Reporting and Development

• Monitor the implementation of the planned activities of the Claims Department, and arrange for any necessary corrective or other actions
  
• Monitor the utilization of the financial and other resources provided to the Claims Department, and arrange for any necessary corrective actions
  
• Come up with ideas and suggestions for growth and improvement in insurance services provided by SWICO, and take them up with the General Manager Technical and the Top Management