
Head Marketing, Brand & Communications

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Lead Generator

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Industry
Seniority (Banking, microfinance, insurance)
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Banking + 2 more
Description
Experience & Qualifications
Bachelor’s degree in marketing, Business Administration or related field.
Postgraduate qualification/CIM is an added advantage
8–10 years’ experience in marketing, preferably in banking or FMCG.
Responsibilities
BUSINESS AND FINANCIAL PERFORMANCE
Develop and implement integrated marketing strategies aligned to revenue growth and profitability objectives.
Translate business goals into actionable marketing and product plans.
Drive product profitability, new product development, and market penetration.
Manage and optimize marketing budgets to maximize return on investment (ROI).
CUSTOMER CENTRICITY
Develop and execute customer-driven marketing strategies.
Ensure a consistent and compelling brand experience across all customer touchpoints.
Leverage customer insights and feedback to improve products and services.
Strengthen customer relationships and stakeholder engagement.
CONTROLS AND PROCESSES
Ensure compliance with regulatory requirements and internal policies.
Maintain strong brand governance and quality standards.
Manage third-party vendors and agencies through effective SLAs and contracts.
Track and report on marketing effectiveness and risks.
MUST-WIN BATTLES
Drive digital marketing transformation and innovation.
Strengthen brand positioning and visibility in the market.
Improve marketing ROI through data-driven insights.
Enhance customer acquisition and retention.
PEOPLE MANAGEMENT
Lead, coach, and develop a high-performing marketing team.
Set clear performance objectives and conduct regular appraisals.
Identify and address training and development needs.
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