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Management Support Officer - Mbarara
Mbarara
• Uganda
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United Nations High Commissioner for Refugees (UNHCR)Profession (Mid-level)
Industry (Business, strategic management, Mid-level)
Seniority (Business, strategic management)
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Non-profit + 1 more
Description
Minimum Qualifications
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
Business Administration
Finance
Human Resources
Supply Chain Management, or other relevant field.
Responsibilities
Human Resources
Coordinate and oversee workforce planning, recruitment processes, and onboarding activities.
Provide guidance to field offices on application of HR policies, staff entitlements, and contract administration.
Support implementation of performance management processes and staff development initiatives.
Collaborate with people management focal points on compliance with staff rules, diversity and inclusion, and succession planning.
Financial Management
Contribute to the preparation, monitoring, and revision of office and operational budgets.
Ensure accurate and timely financial reporting aligned with donor and organizational requirements.
Analyze financial trends to support evidence-based decisions and identify cost optimization opportunities.
Coordinate with Finance focal points to ensure audit readiness and internal control compliance.
Supply Chain and Procurement
Oversee procurement planning and ensure adherence to procurement procedures and standards.
Monitor supply chain activities including vendor performance, asset management, and delivery of goods and services.
Support implementation of enterprise resource planning tools and inventory tracking systems.
Administrative and Office Management
Supervise administrative services including office facilities, travel management, vehicle fleet, staff accommodation/facilities and records.
Support implementation of digital tools and IT solutions that enhance operational efficiency.
Ensure consistency of support services across sub-units and field locations.
Programme
Lead programme planning, implementation, and monitoring across sectors, ensuring alignment with organizational priorities and donor expectations.
Provide quality assurance on implementation, reporting, and partner performance.
Coordinate the development of multi-partner project plans, budgets, and results frameworks.
Provide expert technical advice and policy guidance to field offices and partners on programme design and delivery, including CBIs.
Ensure compliance with organizational standards, financial rules, and donor agreements, and oversee the application of programme policies and procedures.
Risk Management
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
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