Entry and Basic-level Information technology, software development, data jobs in Nansana, Uganda

3 jobs found

KCB Group

Digital Channels Administrator

Kampala

Uganda

Infectious Disease Institute

Data Officer

Wakiso,

Mukono,

Kampala

Uganda

World Vision

Business Analyst, Data Governance

Kampala

Uganda

Educate!

Data Scientist

Kampala

Uganda

Closed for applications
TotalEnergies

G&R Data Graduate Trainee

Kampala

Uganda

Closed for applications

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MTN Group

Graduate Trainee - API & Application Development Operations

Kampala

Uganda

Closed for applications
KCB Group

Banking + 2 more

Digital Channels Administrator

Job details

Contract Type

Description

Qualifications

  • Bachelor’s degreeSoftware Engineering, Computer Science, Information Technology

    Professional Qualifications
  • ITILv3 or v4, Database

  • Administration (OCA, MSSQL),

  • MCSA, MCSE, Software

  • Engineering, Linux


Responsibilities
  • Complete all business service requests within SLA timelines.
  • Deliver all key management or operational reports per month, ensuring accuracy and timeliness.
  • Support successful channels application deployments or enhancements per month without SLA breaches.
  • Resolve high-priority incidents within SLA.
  • Ensure full application documentation and compliance checklists are updated and reviewed as scheduled.
  • Implement process improvements or automation initiatives per quarter to enhance service delivery.
  • Reduced & pro-active downtime: By ensuring 24/7 availability and stability of channels, contribute to SLA adherence, minimizing business disruption.
  • Fast request fulfillment of business service requests, improving operational turnaround and productivity.
  • Application enhancements: Deliver successful application deployments or upgrades per month, enabling business units to operate with the latest features and functionality.

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