The ICT Technical Assistant will provide technical advisory services related to office technology for NRC offices in Uganda.
Specific Responsibilities
Provide technical advisory services in relation to new or appropriate office technology options that are relevant to NRC offices in respect to ICT
Plan for technology upgrades, expansion and replacements by overseeing their systematic needs assessment, specification and budgeting
Ensure that computer network and other office technology access privileges, applications and data storage requirement and regular backups and configured and maintained
Provide ICT technical support to NRC field offices to ensure respective office technology optimum performance
Schedule regular computer and other technology related services maintenance and license renewals
Update a harmonized data and other office technology disaster recovery plans and implement where appropriate
Define, deploy and maintain system security for shared services
Ensure installation and maintenance of protection services (Antivirus, firewalls) for the entire office setup
Monitor LAN and subsequent WAN bandwidth usage and advice management on LAN/WAN improvement
Create and maintain ICT configuration database for both hardware and software and ensure the file copy is regularly updated
Organize for regular quarterly preventive service and maintenance schedules for ICT Hardware
Candidate Requirements
B.Sc. Degree in Computer Science/Information Technology
At least 3 years of work experience
Hands-on experience in Hardware, LAN/WLAN
Prior ICT experience in humanitarian context
Certification on Microsoft Server/Cisco products is a plus
Good spoken and written communication skills
Excellent interpersonal skills
Problem-solving skills
Ability to handle insecure environments
Position open to Ugandan Nationals Only. Females are highly encouraged to apply.