KCB Group
Digital Channels Administrator
Kampala
• Uganda
Centenary Bank (Uganda)
Manager Cyber Security
Kampala
• Uganda
Closed for applications
Stanbic Bank
Engineer, Quality
Kampala
• Uganda
Closed for applications
FINCA Uganda
Infrastructure Remediation Administrator
Kampala
• Uganda
Closed for applications
Get personalised job alerts directly to your inbox!
Mogo Uganda
SD Specialist
Kampala
• Uganda
Closed for applications
Profession (Banking, microfinance, insurance)
Industry (Information technology, software development, data)
Seniority (Information technology, software development, data, Banking, microfinance, insurance)
© Fuzu Ltd
KCB Group
Banking + 2 more
Description
Qualifications
- Bachelor’s degreeSoftware Engineering, Computer Science, Information Technology
Professional Qualifications
ITILv3 or v4, Database
Administration (OCA, MSSQL),
MCSA, MCSE, Software
Engineering, Linux
Responsibilities
- Complete all business service requests within SLA timelines.
- Deliver all key management or operational reports per month, ensuring accuracy and timeliness.
- Support successful channels application deployments or enhancements per month without SLA breaches.
- Resolve high-priority incidents within SLA.
- Ensure full application documentation and compliance checklists are updated and reviewed as scheduled.
- Implement process improvements or automation initiatives per quarter to enhance service delivery.
- Reduced & pro-active downtime: By ensuring 24/7 availability and stability of channels, contribute to SLA adherence, minimizing business disruption.
- Fast request fulfillment of business service requests, improving operational turnaround and productivity.
- Application enhancements: Deliver successful application deployments or upgrades per month, enabling business units to operate with the latest features and functionality.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.